At a Glance
- Tasks: Support tenants in achieving their goals and accessing essential services.
- Company: BaptistCare, a leading purpose-led care organisation with over 110 years of service.
- Benefits: Competitive pay, salary packaging, discounts, and career development opportunities.
- Other info: Join a compassionate team dedicated to enriching lives through community care.
- Why this job: Make a real difference in people's lives while working in a supportive community.
- Qualifications: Certificate IV in Social Work or Community Services, or relevant experience.
The predicted salary is between 31500 - 38500 £ per year.
Permanent Part-time Role: 4 days per week
About the Role: As a Tailored Support Coordinator, you'll play a meaningful role in supporting tenants and household members to access the services and supports they need to achieve their self-identified goals and sustain their tenancies. Working closely with tenants, community services and sector stakeholders, you'll build trusting relationships, identify strengths and needs, co-design tailored support plans and facilitate access to relevant services through warm referrals and advocacy. You'll also monitor progress, support community engagement and help tenants build wellbeing, social connection and self-management. This is an opportunity to make a genuine difference while working alongside a collaborative Community Services & Housing team to support positive outcomes for tenants and their households.
About you: You're a compassionate, resilient and motivated professional who is passionate about supporting people with diverse and complex needs. You build strong, trusting relationships and take a strengths-based, trauma-informed and person-centred approach. You have strong interpersonal and communication skills, enjoy connecting people with the right supports and are committed to helping tenants achieve their goals and sustain their tenancies.
Essential Qualifications & Experience:
- Certificate IV in Social Work or Community Services, OR Minimum three (3) years' experience in Social Housing, Community Services or a related discipline.
- High level interpersonal and administration skills and ability to liaise with key stakeholders.
- Experience working with high-need and complex clients.
Key Benefits:
- Competitive remuneration under the SCHADS Award – SACS Level 2 plus super and NFP salary packaging benefits.
- Financial, retail and lifestyle discounts and benefits.
- Access to in-house learning and development programs to assist your career growth.
- Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service.
About us: BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. All staff are required to work within our code of conduct and undergo relevant pre-employment checks as part of our commitment to safeguarding vulnerable people. The role also requires a Police Background Check and a current Working with Children Check, or willingness to obtain one.
BaptistCare – Inspired by Jesus to champion care for all.
Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted.
Tailored Support Coordinator employer: BaptistCare
BaptistCare is an exceptional employer that prioritises a flexible and supportive work environment, allowing you to thrive in your role as a Policy Harmonisation Specialist. With a strong commitment to community service and over 110 years of experience, we offer meaningful opportunities for professional growth and development while fostering a culture of care and collaboration. Join us in making a positive impact on the lives of individuals and communities across Australia.
StudySmarter Expert Advice🤫
We think this is how you could land Tailored Support Coordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at BaptistCare.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from BaptistCare!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like BaptistCare, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at BaptistCare or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tailored Support Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to BaptistCare:Before hitting send, make sure to tailor your application specifically to BaptistCare! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at BaptistCare
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
