At a Glance
- Tasks: Guide customers through meaningful life decisions and manage their journey to a thriving community.
- Company: BaptistCare, a purpose-led care organisation with over 110 years of service.
- Benefits: Competitive salary, tax-free salary packaging, gym discounts, and flexible work arrangements.
- Other info: Join a supportive team dedicated to enriching lives through care.
- Why this job: Make a real impact by helping people transition into safe, connected communities.
- Qualifications: Sales experience, empathy, and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Are you a relationship-driven sales professional who can guide customers through meaningful life decisions? At BaptistCare, this is more than selling; it is helping people confidently transition into a community where they can thrive. We are seeking a Sales Consultant to partner with a Sales Manager to convert enquiry into move in across our Sydney villages. This role balances empathy with commercial focus, supporting customers through considered, often emotional decisions. This is a full time 6 month maximum term position. Join our team, where your warmth, professionalism, and drive will help empower residents to live life their way across our retirement villages.
What you will do:
- Manage the customer journey from enquiry to reservation, driving conversion
- Deliver engaging village tours and tailored presentations (in-person and virtual)
- Partner with Sales Manager and Sales Hub to progress leads and remove barriers
- Build trust with residents and families through clear, compassionate communication
- Maintain momentum through proactive follow-up in longer decision cycles
- Work across multiple villages and maintain accurate CRM pipeline visibility
Why Join Us?
At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with access to learning and development programs and courses like LinkedIn Learning!
About You:
At BaptistCare, we believe in being part of something bigger. We are committed to providing secure, high quality accommodation and integrated services that truly make a difference.
What you will bring:
- Experience in sales, lead conversion or relationship management
- Ability to balance empathy with results
- Confidence managing longer, complex decision journeys
- Strong stakeholder engagement and consistent follow through
Why this role matters
Every interaction helps someone make a confident move into a safe, connected community. Your impact is real and immediate. Ready to deliver excellence in an ever evolving environment? Apply now and help shape the future of retirement living!
About Us:
BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice. Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.
BaptistCare – Inspired by Jesus to champion care for all.
Sales Consultant employer: BaptistCare
BaptistCare is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to fostering a positive and inclusive work culture, we offer competitive salaries, flexible work arrangements, and comprehensive health and wellbeing initiatives. Join us in making a meaningful impact in the lives of our residents while enjoying opportunities for personal development and career advancement in a supportive environment across our Sydney villages.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company culture before your interview. Check out BaptistCare's values and mission, and think about how your own experiences align with them. This will help you connect on a deeper level during your chat.
✨Tip Number 2
Practice your storytelling skills! Prepare a few anecdotes that showcase your sales experience and how you've helped customers through tough decisions. Remember, it’s all about building trust and showing empathy.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BaptistCare team.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Empathy:In your application, let us see your warm and compassionate side. Highlight experiences where you've helped others through tough decisions, as this role is all about guiding customers with care.
Tailor Your CV:Make sure your CV speaks directly to the Sales Consultant role. Use keywords from the job description and showcase your sales experience, especially in relationship management and lead conversion.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for helping people and how you can contribute to our mission at BaptistCare. Keep it engaging and personal to make a lasting impression.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this meaningful opportunity. Don’t miss out!
How to prepare for a job interview at BaptistCare
✨Know the Company Inside Out
Before your interview, take some time to research BaptistCare. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused team.
✨Showcase Your Empathy
As a Sales Consultant, balancing empathy with results is key. Prepare examples from your past experiences where you've successfully guided customers through emotional decisions. Highlight how your approach made a difference in their journey, as this aligns perfectly with what BaptistCare values.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during your interview, especially around delivering village tours or handling customer inquiries. Practise these scenarios beforehand, focusing on clear and compassionate communication. This will demonstrate your ability to connect with potential residents and their families.
✨Ask Thoughtful Questions
At the end of your interview, have a few insightful questions ready. Inquire about the team dynamics, how success is measured in the role, or the types of challenges the Sales Consultant faces. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
