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- Tasks: Collaborate with stakeholders to capture business needs and improve processes.
- Company: Join BaptistCare, a purpose-led organisation transforming lives through care.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team dedicated to enriching lives and communities.
- Why this job: Make a real impact in aged care while working with innovative technology.
- Qualifications: 5 years' experience in business analysis, preferably in healthcare or consultancy.
The predicted salary is between 50000 - 60000 £ per year.
2 years max term fulltime opportunity located at Norwest, offering hybrid work arrangements. Contribute to high-quality project delivery across a diverse and growing organisation.
About the Role: As a Business Analyst, you will work with stakeholders from all parts of BaptistCare to elicit requirements and capture business needs, articulate and document business requirements, conduct as-is/to-be business process mapping and business process design, participate in project delivery through design reviews and walk-throughs, and validate and communicate outcomes. This position is dedicated to the Residential and Retirement Living portfolio, focusing on aged care–specific processes and supporting technologies.
About the Team: The Information & Digital team drives innovation and transforms care at BaptistCare through cutting-edge technology, seamless operations, and smart risk management. You’ll join a collaborative, solutions-focused team that values creativity, flexibility, and turning complex projects into real-world impact for our frontline teams.
About You:
- Minimum 5 years’ experience as a business analyst delivering complex process, data and system change initiatives.
- Previous experience within healthcare and/or aged care sector or consultancy experience.
- Tertiary qualification in Business, Information Technology, Business Analysis or a related discipline.
- Experience in mapping, analysing, and improving business processes using BPMN or other structured process methodologies.
- Solid understanding of systems, data and integration concepts, with the ability to document application and data architectures.
- Experience defining and supporting data and system migration approaches, including sequencing, dependencies and risk considerations.
- High-level written and verbal communication skills, with the ability to translate complex concepts for executives, business users and technical teams.
- Previous experience participating in project teams.
- Experience using business analysis and delivery tools such as Visio, Jira, Confluence, MS Project or equivalent.
- Ability to develop relationships with key organisational stakeholders, including executives and business users.
- Highly developed interpersonal skills and ability to work harmoniously in a team environment.
- Demonstrate an understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work.
Passionate about technology that makes a real difference for people and communities? Join us.
About Us: BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia. We love what we do and the communities we help. With us, you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.
If you would like to be considered for this role, please click ‘Apply’ and attach your resume. Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing date is subject to change without notice. Successful applications will be subject to a variety of background checks including police background check via our online police check system.
BaptistCare – Inspired by Jesus to champion care for all.
Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.
Business Analyst employer: BaptistCare
Contact Detail:
BaptistCare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at BaptistCare or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching BaptistCare’s values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with our mission to enrich lives through communities of care.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled complex business analysis challenges in the past. We love hearing about real-world impact, so make it relatable and engaging.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the role and appreciate the opportunity to connect.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience in mapping and improving business processes, especially in healthcare or aged care. We want to see how your skills align with our needs!
Showcase Your Communication Skills: Since you'll be working with various stakeholders, it's crucial to demonstrate your high-level written and verbal communication skills. Use clear examples in your application that show how you've translated complex concepts for different audiences.
Highlight Relevant Tools Experience: Mention any experience you have with tools like Visio, Jira, or Confluence. We love seeing candidates who are familiar with the tools we use, as it shows you're ready to hit the ground running!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we review applications as they come in, so the sooner, the better!
How to prepare for a job interview at BaptistCare
✨Know Your Business Analysis Basics
Make sure you brush up on your business analysis fundamentals, especially in the context of healthcare and aged care. Be ready to discuss your experience with BPMN and how you've mapped and improved processes in previous roles.
✨Showcase Your Communication Skills
Since you'll be translating complex concepts for various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with both technical teams and business users in past projects.
✨Familiarise Yourself with Relevant Tools
Get comfortable with tools like Visio, Jira, and Confluence. If you have specific experiences using these tools, be ready to share them during the interview, as they are crucial for the role.
✨Demonstrate Your Team Spirit
BaptistCare values collaboration, so think of examples where you've worked harmoniously in a team. Highlight your interpersonal skills and how you've built relationships with stakeholders to drive project success.