At a Glance
- Tasks: Deliver warm, joyful service and create great guest experiences in a fast-paced environment.
- Company: BAO Battersea, a cult brand with a unique story and vibrant atmosphere.
- Benefits: Up to 50% off food, rewards for living BAO values, and personalised development plans.
- Other info: Flexible rotas, growth opportunities, and a chance to be part of a unique dining experience.
- Why this job: Join a supportive team and learn about hospitality while having fun.
- Qualifications: A positive attitude, willingness to learn, and strong communication skills.
The predicted salary is between 11 - 13 € per hour.
BAO Battersea is looking for a Front of House Team Member to join the team and help deliver warm, joyful service every day - whether that’s on the floor, behind the bar, or running food with energy and care. This role is ideal for someone who loves hospitality, works well in a team, and brings positive energy to every shift, no matter the role they’re in.
The Position
At BAO, we do things properly - from how we welcome guests to how we support each other on shift. As a FOH Team Member, you could be working a section, running dishes, or making drinks behind the bar. Whatever the role, you’ll be part of creating a calm, confident atmosphere and consistently great guest experiences. You don’t need loads of experience, just a great attitude, attention to detail, and a willingness to learn. We’ll teach you everything else.
What you’ll be doing:
- Running food and drinks with speed and care
- Working a section and guiding guests through the BAO experience
- Preparing drinks or supporting bar service, depending on the shift
- Helping keep the restaurant clean, organised, and ready for service
- Communicating clearly with your team to keep things flowing smoothly
- Learning about the menu, service style, and guest care standards
What we’re looking for:
- A friendly, positive presence - someone who genuinely enjoys hospitality
- Comfortable multitasking and working in a fast-paced environment
- Supportive and kind - a real team player who helps others and leads with care
- A good communicator who takes direction well and isn’t afraid to ask questions
- A strong work ethic and pride in doing things properly
The Benefits
We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team:
- Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry
- Access to curated wine and meat suppliers at trade prices
- Rewards & Recognition
- BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop
- BAO Pyramid Scheme - earn up to £500 for referring someone to join the team
- Growth & Development
- Personalised development plans tailored to your goals
- Access to School of BAO, a series of talks, workshops and fieldtrips
- Work-Life Balance
- Rotas released two weeks in advance so you can plan ahead
- Milestones
- Perks to celebrate work anniversaries milestones
Celebrations
The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.
Team Member employer: BAO
BAO Battersea is an exceptional employer that fosters a warm and supportive work environment, perfect for those passionate about hospitality. With generous benefits like up to 50% off food and drink, personalised development plans, and a focus on employee growth through the School of BAO, team members can thrive both personally and professionally. Located in the iconic Battersea Power Station, working here means being part of a vibrant team dedicated to delivering joyful service and creating memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know BAO before you apply! Check out their vibe, menu, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their unique experience.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with friends or role-playing with a mate, being able to express yourself clearly will help you shine during interviews and show that you're a great team player.
✨Tip Number 3
Be ready to showcase your positive energy! BAO is all about warm, joyful service, so think of examples from your past where you’ve brought good vibes to a team or made someone's day better.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining the BAO family. Plus, we love seeing applications that come directly from our site!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for creating great guest experiences, even if they're from casual settings.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of your personality into your application. A friendly tone can go a long way in showing us you’re the positive presence we’re looking for.
Highlight Teamwork Skills:Since we value teamwork, make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a job or a group project, showing that you can collaborate effectively is key!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you one step closer to joining our BAO family!
How to prepare for a job interview at BAO
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences where you’ve gone above and beyond to create a positive experience for guests, even if it’s just from a previous job or a personal event.
✨Demonstrate Team Spirit
BAO values teamwork, so be ready to discuss how you work well with others. Think of examples where you’ve supported colleagues or contributed to a team effort, and highlight your ability to communicate clearly and effectively.
✨Prepare to Multitask
Since the role involves running food, making drinks, and keeping things organised, be prepared to talk about your multitasking skills. You might want to share a story that showcases your ability to handle multiple tasks in a fast-paced environment without losing your cool.
✨Ask Questions About the BAO Experience
Show your interest in the unique BAO experience by asking thoughtful questions about the menu, service style, or the restaurant's story. This not only demonstrates your enthusiasm but also shows that you’re keen to learn and grow within the team.
