At a Glance
- Tasks: Lead joyful service and support the front of house team at BAO Battersea.
- Company: BAO, a cult brand with a unique dining experience inspired by Taiwanese culture.
- Benefits: Work-life balance, paid overtime, and up to 50% off food and drink.
- Other info: Join a supportive team with excellent growth opportunities and fun rewards.
- Why this job: Step into a leadership role and grow your hospitality career in a vibrant environment.
- Qualifications: Experience in a busy restaurant and a passion for team collaboration.
The predicted salary is between 24000 - 30000 € per year.
BAO Battersea is looking for a Restaurant Supervisor to help lead smooth, joyful service and support the front of house team on shift. This role is perfect for someone who’s confident on the floor, great with people, and ready to take the first step into a leadership position.
The Position
At BAO, we care deeply about creating memorable experiences - for our guests and our teams. As Supervisor, you’ll help set the tone during service, lead by example on the floor, and support your manager in keeping things running smoothly. You’ll be someone the team can rely on, whether that’s training new starters, running a busy section, or jumping in wherever needed. It’s a hands-on role with real opportunity to grow.
Responsibilities
- Supporting the FOH team during busy shifts and acting as shift lead when needed
- Running sections and helping keep service smooth, efficient, and joyful
- Training new starters and sharing knowledge with the team
- Handling guest feedback and ensuring high standards of service and presentation
- Supporting managers with floor plans, checklists, and daily briefings
- Being a reliable and positive presence on the floor
Qualifications
- Experience in a busy, quality-led restaurant – ideally as a senior waiter or supervisor
- Confident leading a section and supporting others on shift
- Clear, friendly communication and a calm approach under pressure
- A great team player who’s happy to jump in wherever needed
- A desire to grow and take the next step in your hospitality career
Benefits
We want working at BAO to feel like stepping into a warm, fluffy bao – soft, supportive, and full of good stuff. Here's what you'll get as part of the team:
- Work-Life Balance: 6 shifts across 5 days, with a maximum of one double shift; Paid overtime; Rotas released two weeks in advance so you can plan ahead
- Growth & Development: Personalised development plans tailored to your goals; Access to School of BAO, a series of talks, workshops and field trips; Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry; Access to curated wine and meat suppliers at trade prices
- Rewards & Recognition: BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop; BAO Pyramid Scheme - earn up to £500 for referring someone to join the team
- Milestones: Extra holiday and perks to celebrate work anniversaries and milestones
At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking brings humour and innovation; our detail challenges you to do your best.
Restaurant Supervisor employer: BAO
BAO Battersea is an exceptional employer that prioritises a supportive and vibrant work culture, making it an ideal place for those looking to grow in the hospitality industry. With a focus on work-life balance, personalised development plans, and unique rewards like BAOcoin, employees are encouraged to thrive both personally and professionally. Located in the iconic Battersea Power Station, team members enjoy a dynamic environment where they can contribute to memorable dining experiences while being part of a passionate and innovative team.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Get to know the restaurant scene in Battersea! Visit BAO and other local spots to understand their vibe. This will help you chat confidently about what makes BAO special during your interview.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable leading a team and handling guest feedback. The more relaxed you are, the better you'll shine on the day.
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, share stories about your experiences in busy restaurants. Let us see how you can bring joy to the service at BAO!
✨Tip Number 4
Be ready to jump in wherever needed! During interviews, highlight times when you've supported your team or taken charge in a busy environment. We love seeing that proactive spirit!
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Supervisor role. Highlight your experience in busy restaurants and any leadership roles you've had. We love seeing how your background fits with our vibe!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for BAO. Share specific examples of how you've led teams or handled busy shifts. Make it engaging and memorable!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the BAO family!
How to prepare for a job interview at BAO
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with BAO's unique menu and the stories behind each dish. This shows your genuine interest in the restaurant and helps you connect with the interviewers when discussing how you can contribute to creating memorable experiences for guests.
✨Showcase Your Leadership Skills
As a potential Restaurant Supervisor, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experience where you’ve successfully led a team or handled a busy shift. Highlight how you supported your colleagues and maintained a positive atmosphere under pressure.
✨Practice Clear Communication
Effective communication is key in a fast-paced restaurant environment. During the interview, practice articulating your thoughts clearly and confidently. You might even role-play scenarios where you handle guest feedback or train new starters to showcase your friendly and calm approach.
✨Emphasise Your Team Spirit
BAO values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you jumped in to help a colleague or contributed to a successful service. This will show that you’re not just a great individual performer but also a reliable team player.
