At a Glance
- Tasks: Lead joyful service and support the front of house team at BAO Battersea.
- Company: BAO, a cult brand with a unique dining experience inspired by Taiwanese culture.
- Benefits: Work-life balance, paid overtime, and up to 50% off food and drink.
- Other info: Join a supportive team with opportunities for personal development and rewards.
- Why this job: Step into a leadership role and grow your hospitality career in a vibrant environment.
- Qualifications: Experience in a busy restaurant and a passion for great service.
The predicted salary is between 24000 - 30000 £ per year.
BAO Battersea is looking for a Restaurant Supervisor to help lead smooth, joyful service and support the front of house team on shift. This role is perfect for someone who’s confident on the floor, great with people, and ready to take the first step into a leadership position.
The Position
At BAO, we care deeply about creating memorable experiences - for our guests and our teams. As Supervisor, you’ll help set the tone during service, lead by example on the floor, and support your manager in keeping things running smoothly.
You’ll be someone the team can rely on, whether that’s training new starters, running a busy section, or jumping in wherever needed. It’s a hands-on role with real opportunity to grow.
Responsibilities
- Supporting the FOH team during busy shifts and acting as shift lead when needed
- Running sections and helping keep service smooth, efficient, and joyful
- Training new starters and sharing knowledge with the team
- Handling guest feedback and ensuring high standards of service and presentation
- Supporting managers with floor plans, checklists, and daily briefings
- Being a reliable and positive presence on the floor
Qualifications
- Experience in a busy, quality-led restaurant – ideally as a senior waiter or supervisor
- Confident leading a section and supporting others on shift
- Clear, friendly communication and a calm approach under pressure
- A great team player who’s happy to jump in wherever needed
- A desire to grow and take the next step in your hospitality career
Benefits
We want working at BAO to feel like stepping into a warm, fluffy bao – soft, supportive, and full of good stuff. Here's what you'll get as part of the team:
- Work-Life Balance: 6 shifts across 5 days, with a maximum of one double shift
- Paid overtime
- Rotas released two weeks in advance so you can plan ahead
- Growth & Development: Personalised development plans tailored to your goals
- Access to School of BAO, a series of talks, workshops and field trips
- Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry
- Access to curated wine and meat suppliers at trade prices
- Rewards & Recognition: BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop
- BAO Pyramid Scheme - earn up to £500 for referring someone to join the team
- Milestones: Extra holiday and perks to celebrate work anniversaries and milestones
The Group
BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by a family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.
At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking brings humour and innovation; our detail challenges you to do your best.
Restaurant Supervisor in London employer: BAO
BAO Battersea is an exceptional employer that prioritises a supportive and vibrant work culture, offering a unique opportunity for growth within the hospitality industry. With a focus on work-life balance, personalised development plans, and generous employee benefits, including discounts and rewards, BAO fosters an environment where team members can thrive while delivering memorable dining experiences in the iconic Battersea Power Station.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in London
✨Tip Number 1
Get to know the restaurant scene in your area! Visit places like BAO and chat with staff. This not only shows your interest but also helps you understand the vibe and culture, which is super important for a role like Restaurant Supervisor.
✨Tip Number 2
Practice your communication skills! Being clear and friendly is key when you're on the floor. Try role-playing scenarios with friends or family to get comfortable with handling guest feedback and leading a team.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a supervisor before, highlight any experience where you've trained others or taken charge during busy shifts. We love seeing that proactive attitude!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BAO family and ready to bring that joyful service to life!
We think you need these skills to ace Restaurant Supervisor in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Experience:Make sure to highlight your relevant experience in busy, quality-led restaurants. We’re looking for someone who’s confident on the floor, so give us examples of how you've led a section or supported your team during peak times.
Be Clear and Friendly:Use clear and friendly language in your application. We value communication skills, so show us that you can convey your thoughts calmly and positively, just like you would with guests and your team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at BAO!
How to prepare for a job interview at BAO
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with BAO's menu and the unique offerings at the Battersea location. This shows your genuine interest in the restaurant and helps you answer questions about how you would handle specific guest requests or feedback.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you’ve led a team or handled a busy shift. Highlight how you supported your colleagues and ensured smooth service, as this role is all about being a reliable presence on the floor.
✨Practice Calm Communication
Since the role requires clear and friendly communication, practice how you would respond to guest feedback or manage a busy section. Think of scenarios where you had to stay calm under pressure and how you resolved any issues that arose.
✨Express Your Desire to Grow
BAO values personal development, so be ready to discuss your career aspirations in hospitality. Share how you see this role as a stepping stone and what skills you hope to develop while working with the team.
