At a Glance
- Tasks: Lead a vibrant team to deliver exceptional guest experiences in a fast-paced restaurant.
- Company: BAO Shoreditch, a lively restaurant inspired by Taiwanese cuisine in East London's creative hub.
- Benefits: Enjoy work-life balance, personalised development plans, and exclusive discounts across BAO restaurants.
- Other info: Celebrate milestones with extra perks and enjoy unique social events with the team.
- Why this job: Join a dynamic team and grow your hospitality career while having fun and making an impact.
- Qualifications: Experience in a supervisory role and a passion for delivering great service.
The predicted salary is between 25000 - 30000 £ per year.
BAO Shoreditch is looking for an Assistant Manager to join the team and help deliver warm, joyful service every day. We seek someone who brings positive energy to the floor, supports their team with care, and takes pride in creating great guest experiences. This hands-on role is set in a fast-paced restaurant. It is ideal for someone ready to take the next step in their hospitality journey.
BAO Shoreditch sits in East London’s creative hub and takes cues from bustling Taiwanese beef noodle shops, reimagined with a playful London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours. Downstairs, a bar and private KTV room offer a unique space for late-night drinks, group dining, and the occasional sing-along. The restaurant’s identity is energetic, characterful, and rooted in great food and service.
The Position
At BAO, we care about doing things properly—from greeting guests to supporting each other behind the scenes. As Assistant Manager, you will be a key part of the leadership team, working closely with the General Manager to ensure smooth daily operations, high service standards, and a happy, motivated front-of-house team.
What you’ll be doing
- Support the management team by running daily service, keeping things flowing with energy and care.
- Lead sections and support the FOH team during busy shifts.
- Help train new team members and give regular feedback and encouragement.
- Assist with floor plans, guest bookings, and team rotas.
- Ensure every guest has a brilliant experience.
- Act as a supportive and reliable leader on the floor.
What we’re looking for
- Experience as a Supervisor or Assistant Manager in a fast-paced, quality-driven restaurant.
- Confidence running a section and helping lead a team.
- A people-first approach—friendly, professional, and great at communicating.
- A strong eye for detail and pride in delivering great service.
- A desire to grow and learn—we’ll support you every step of the way.
Benefits
- Work-Life Balance – 6 shifts across 5 days, with a maximum of one double shift – paid overtime – rotas released two weeks in advance.
- Growth & Development – personalised development plans tailored to your goals – access to School of BAO, talks, workshops and field trips.
- Perks & Discounts – up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry – access to curated wine and meat suppliers at trade prices.
- Rewards & Recognition – BAOcoin: earn rewards for living BAO values and spend them in the BAO shop – BAO Pyramid Scheme: earn up to £500 for referring someone to join the team.
- Milestones – extra holiday and perks to celebrate work anniversaries and milestones.
- Celebrations – annual Wei Ya & BAO Awards Party; BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub.
Assistant Manager in London employer: BAO
BAO Shoreditch is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those looking to advance their hospitality careers. With a focus on employee growth through personalised development plans and engaging workshops, team members enjoy a healthy work-life balance and generous perks, including discounts across all BAO restaurants. Located in East London's creative hub, BAO offers a unique environment where staff can thrive while delivering joyful service and creating memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by BAO Shoreditch and soak in the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the team dynamics.
✨Tip Number 2
Show off your people skills! During your interview, share examples of how you've created great guest experiences or supported your team in previous roles. We love a candidate who can bring positive energy and a people-first approach!
✨Tip Number 3
Be ready to demonstrate your leadership style. Think about how you would lead a busy shift or train new team members. We want to see that you can keep things flowing with energy and care, just like we do at BAO.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our BAO family and ready to take the next step in your hospitality journey.
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your positive energy and how you create joyful guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making people happy!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Assistant Manager at BAO Shoreditch. Mention your experience in fast-paced environments and how you’ve supported teams in the past. This shows us that you understand what we’re all about and that you’re ready to jump in!
Highlight Your Leadership Skills:As an Assistant Manager, you’ll be leading a team, so it’s crucial to showcase your leadership abilities. Talk about times when you’ve trained new staff or provided feedback to your team. We’re looking for someone who can inspire and motivate others, so don’t hold back on those examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about BAO and what we stand for before you hit send!
How to prepare for a job interview at BAO
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with BAO Shoreditch’s menu and the unique offerings they have. This shows your genuine interest in the restaurant and helps you discuss how you can contribute to creating great guest experiences.
✨Showcase Your People Skills
As an Assistant Manager, you'll need to lead a team and interact with guests. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your friendly, professional communication style that aligns with the restaurant's people-first approach.
✨Demonstrate Your Passion for Hospitality
BAO Shoreditch values positive energy and care in service. Share your passion for hospitality and how you’ve gone above and beyond to ensure guests have a brilliant experience. This will resonate well with the interviewers and show you’re a great fit for their energetic environment.
✨Prepare Questions About Growth Opportunities
Since BAO offers personalised development plans, come prepared with questions about growth opportunities within the company. This not only shows your ambition but also that you’re serious about taking the next step in your hospitality journey.
