At a Glance
- Tasks: Lead shifts, train new staff, and ensure top-notch customer service.
- Company: BAO, a vibrant restaurant in Greater London.
- Benefits: Generous discounts, overtime potential, and personalised development plans.
- Other info: Enjoy a dynamic atmosphere with opportunities for growth.
- Why this job: Join an inspiring team and grow your hospitality career.
- Qualifications: Experience in busy, quality-led environments and strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
BAO in Greater London is seeking a Restaurant Supervisor to enhance customer service in a vibrant setting. The ideal candidate will have experience in busy, quality-led environments and be confident in supporting the team.
Responsibilities include:
- Leading shifts
- Training new staff
- Ensuring a high standard of service
The role offers 6 shifts across 5 days with potential for overtime, personalized development plans, and generous discounts. Join BAO for a fulfilling hospitality career in an inspiring team atmosphere.
Front of House Team Lead – Service & Growth employer: BAO
BAO in Greater London is an exceptional employer, offering a dynamic work environment where team members are encouraged to thrive and grow. With a strong focus on employee development through personalised plans and the opportunity for overtime, BAO fosters a supportive culture that values quality service and teamwork. Enjoy generous discounts and be part of an inspiring team atmosphere that makes every shift rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Lead – Service & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a job offer before it even hits the job boards.
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for customer service shine through. Remember, they’re looking for someone who fits into their vibrant team atmosphere.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle busy shifts or train new staff. Having real-life examples ready will show that you’ve got the experience and confidence they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House Team Lead – Service & Growth
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've enhanced the customer experience in previous roles – we love to hear about your successes!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences that match the Front of House Team Lead role. Highlight your experience in busy environments and any leadership roles you've held – it’ll help us see you as a great fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at BAO!
How to prepare for a job interview at BAO
✨Know the Venue Inside Out
Before your interview, make sure you research BAO thoroughly. Familiarise yourself with their menu, values, and customer service approach. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Front of House Team Lead, you'll need to demonstrate your ability to lead and train others. Prepare examples from your past experiences where you've successfully managed a team or improved service standards. Be ready to discuss how you can inspire and support your colleagues.
✨Emphasise Customer Service Excellence
BAO is all about enhancing customer service, so be prepared to talk about what exceptional service means to you. Share specific instances where you've gone above and beyond for customers, and how you would instil that same ethos in your team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if BAO is the right fit for you.
