At a Glance
- Tasks: Lead a vibrant team to deliver exceptional guest experiences in a fast-paced restaurant.
- Company: BAO Shoreditch, a lively restaurant inspired by Taiwanese cuisine in East London.
- Benefits: Flexible shifts, paid overtime, and up to 50% off food and drink.
- Other info: Enjoy unique celebrations and development opportunities in a creative environment.
- Why this job: Join a fun, energetic team and grow your hospitality career with us!
- Qualifications: Experience in a supervisory role and a passion for great service.
The predicted salary is between 25000 - 30000 £ per year.
BAO Shoreditch is looking for an Assistant Manager to join the team and help deliver warm, joyful service every day. We seek someone who brings positive energy to the floor, supports their team with care, and takes pride in creating great guest experiences. This hands‑on role is set in a fast‑paced restaurant. It is ideal for someone ready to take the next step in their hospitality journey.
BAO Shoreditch sits in East London’s creative hub and takes cues from bustling Taiwanese beef noodle shops, reimagined with a playful London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours. Downstairs, a bar and private KTV room offer a unique space for late‑night drinks, group dining, and the occasional sing‑along. The restaurant’s identity is energetic, characterful, and rooted in great food and service.
The Position
At BAO, we care about doing things properly—from greeting guests to supporting each other behind the scenes. As Assistant Manager, you will be a key part of the leadership team, working closely with the General Manager to ensure smooth daily operations, high service standards, and a happy, motivated front‑of‑house team.
What you’ll be doing
- Support the management team by running daily service, keeping things flowing with energy and care.
- Lead sections and support the FOH team during busy shifts.
- Help train new team members and give regular feedback and encouragement.
- Assist with floor plans, guest bookings, and team rotas.
- Ensure every guest has a brilliant experience.
- Act as a supportive and reliable leader on the floor.
What we’re looking for
- Experience as a Supervisor or Assistant Manager in a fast‑paced, quality‑driven restaurant.
- Confidence running a section and helping lead a team.
- A people‑first approach—friendly, professional, and great at communicating.
- A strong eye for detail and pride in delivering great service.
- A desire to grow and learn—we’ll support you every step of the way.
Benefits
- Work‑Life Balance – 6 shifts across 5 days, with a maximum of one double shift – paid overtime – rotas released two weeks in advance.
- Growth & Development – personalised development plans tailored to your goals – access to School of BAO, talks, workshops and field trips.
- Perks & Discounts – up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry – access to curated wine and meat suppliers at trade prices.
- Rewards & Recognition – BAOcoin: earn rewards for living BAO values and spend them in the BAO shop – BAO Pyramid Scheme: earn up to £500 for referring someone to join the team.
- Milestones – extra holiday and perks to celebrate work anniversaries and milestones.
- Celebrations – annual Wei Ya & BAO Awards Party; BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub.
Assistant Manager employer: BAO
BAO Shoreditch is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those looking to advance their hospitality careers. With a focus on employee growth through personalised development plans and engaging team celebrations, staff enjoy a balanced work-life schedule and generous perks, including discounts across all BAO restaurants. Located in East London's creative hub, the restaurant offers a unique environment where team members can thrive while delivering joyful service and memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by BAO Shoreditch and soak in the atmosphere. This will help you understand their energy and service style, so you can show how you fit right in.
✨Tip Number 2
Show off your people skills! During your chat, share examples of how you've led a team or created great guest experiences. We love hearing about your positive energy and how you support your crew!
✨Tip Number 3
Be ready to talk about your growth! We’re all about development at BAO, so come prepared with ideas on how you want to learn and grow in your role as Assistant Manager. It shows you're keen to take that next step!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and ensures your application lands directly in our hands. Plus, it shows you’re serious about joining the BAO family!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your positive energy and how you create joyful guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making people happy.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role at BAO Shoreditch. Mention specific skills and experiences that align with our fast-paced environment and team-oriented culture. This shows us that you’ve done your homework and are excited about joining our unique team.
Highlight Teamwork and Leadership Skills:As an Assistant Manager, you'll be leading a team, so it’s crucial to showcase your leadership abilities. Talk about times when you've supported your colleagues or taken charge during busy shifts. We love seeing examples of how you’ve helped others succeed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it gives you a chance to explore more about BAO and what we stand for!
How to prepare for a job interview at BAO
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with BAO Shoreditch’s menu. Understand the key dishes, especially the beef noodle soup and signature BAOs. This will show your genuine interest in the restaurant and help you discuss how you can enhance the guest experience.
✨Showcase Your People Skills
As an Assistant Manager, you'll need to lead a team and create a positive atmosphere. Be ready to share examples of how you've supported your team in the past, whether through training or providing feedback. Highlight your people-first approach and how you handle busy shifts with care and energy.
✨Demonstrate Your Leadership Style
Think about your leadership style and be prepared to discuss it. How do you motivate your team during peak times? Share specific instances where you’ve successfully led a team or resolved conflicts. This will help the interviewers see you as a reliable leader who can maintain high service standards.
✨Ask Thoughtful Questions
Prepare some questions that show your enthusiasm for the role and the restaurant. Ask about the team culture, opportunities for growth, or how they celebrate milestones. This not only demonstrates your interest but also helps you gauge if BAO Shoreditch is the right fit for you.
