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For Companies At a Glance
- Tasks: Lead the front of house team and ensure exceptional service for our guests.
- Company: Join BAO, a cult brand known for its unique Taiwanese dining experience across London.
- Benefits: Enjoy flexible shifts, generous discounts, and exciting development opportunities.
- Why this job: Be part of an award-winning team that values creativity and passion for food.
- Qualifications: Prior supervisory experience in a fast-paced restaurant is essential.
- Other info: Participate in fun events like parties and workshops to enhance your skills.
Salary - up to £17 per hour
Schedule - Full Time
Experience - Prior experience as a supervisor
BAO City are seeking a Supervisor to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Supervisor looking for a new role in an award winning, critically acclaimed group.
The Position
As Restaurant Supervisor, you will be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same.
If you have the following, then we want to hear from you:
- Prior experience as a Restaurant Supervisor or Head Waiter/Waitress within a fast-paced restaurant;
- Eagerness to roll your sleeves up and get stuck in;
- A creative approach with impeccable attention to detail;
- Passion for food and hospitality, along with the eagerness to continually learn;
- The desire to develop your career within an ambitious and trend-setting restaurant group;
- Good knowledge of or experience in Asian cuisine and culture is a bonus!
The Benefits
We want to create a great place to work that mirrors the soft fluffy embrace of a BAO. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work.
Your development is important to us. Within your first year with us, you'll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities.
We're serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks.
Our perks include the best hospitality discount in London: 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts.
We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop.
There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral.
We're serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony. Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle.
The Group
BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.
At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking brings humour and innovation; our detail challenges you to do your best.
Restaurant Supervisor employer: BAO London
Contact Detail:
BAO London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with BAO's unique offerings and culture. Understanding their menu, especially the Asian cuisine aspect, will help you connect with the team and demonstrate your passion during any interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlighting specific instances where you inspired or trained staff can set you apart from other candidates.
✨Tip Number 3
Engage with BAO's social media platforms to stay updated on their latest events and promotions. This knowledge can provide you with talking points that show your genuine interest in the brand during your interview.
✨Tip Number 4
Network within the hospitality industry, particularly with those who have experience at BAO or similar establishments. Personal connections can often lead to valuable insights and recommendations that may enhance your application.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your prior experience as a Restaurant Supervisor or in similar roles. Emphasise your skills in customer service, team leadership, and any specific knowledge of Asian cuisine.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention why you want to work at BAO City specifically and how your values align with theirs. Use examples from your past experiences to illustrate your points.
Showcase Your Personality: Since the role requires a friendly and personable approach, let your personality shine through in your application. Use a conversational tone and express your enthusiasm for the position and the restaurant's culture.
Highlight Your Leadership Skills: As a Restaurant Supervisor, you'll need to lead and inspire your team. Include specific examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop others.
How to prepare for a job interview at BAO London
✨Show Your Passion for Food and Hospitality
Make sure to express your enthusiasm for food and drink during the interview. Share any personal experiences or stories that highlight your love for the culinary arts, as this will resonate well with the hiring team at BAO.
✨Demonstrate Leadership Skills
As a Restaurant Supervisor, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed a team in the past, focusing on your ability to motivate others and maintain high service standards.
✨Highlight Your Attention to Detail
BAO values impeccable attention to detail. Be ready to discuss specific instances where your keen eye for detail has positively impacted customer experience or operational efficiency in your previous roles.
✨Research Asian Cuisine and Culture
Having knowledge of Asian cuisine and culture is a bonus for this role. Brush up on relevant dishes, cooking techniques, and cultural practices to demonstrate your commitment and understanding during the interview.
