Receptionist in Banstead

Receptionist in Banstead

Banstead Part-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our school, welcoming visitors and supporting daily operations.
  • Company: Join a vibrant and innovative prep school dedicated to student wellbeing and academic excellence.
  • Benefits: Enjoy discounted school fees, free lunch, parking, and professional development opportunities.
  • Other info: Flexible working options available in a supportive team with low staff turnover.
  • Why this job: Make a positive impact in a dynamic environment while developing your skills.
  • Qualifications: Strong communication skills and a friendly attitude; previous experience is a plus.

The predicted salary is between 31500 - 38500 £ per year.

Banstead Prep School is a co-educational Prep school, Pre-school and Nursery, educating around 250 girls and boys aged 2-11. An inclusive and diverse school community, we are located on the outskirts of the village of Banstead, Surrey, with excellent transport links to London and the South East. Our vision is to be a school that challenges, develops, and nurtures every child, where every child is free to be themselves.

We constantly strive to change and to improve, to deliver a modern education that prepares our children for an exciting future, encouraging them to aim high and dream big. Our school is young, vibrant, and thriving. We are committed to innovation and are always exploring ways to keep our forward-thinking curriculum fresh, challenging and relevant. We embrace change and are never afraid to shake things up to ensure we deliver the best for our children.

Our broad, and exciting curriculum inspires curiosity, right from the early years. It goes beyond the academics; we are teaching skills for life along with a broad range of co-curricular subjects. We offer exceptional facilities, including a STEM centre, drama studio and expansive spaces for sports, featuring a full-sized astro pitch, netball courts, huge sports hall and indoor pool.

We are not a feeder for any senior schools, we work to help parents identify aspirational but realistic school choices and prepare the children within the normal school timetable so that every child leaves us for their senior school of choice feeling valued, prepared, confident and ready to thrive. Our active and supportive parent community plays an integral role in our school, collaborating with us to raise funds for initiatives like new climbing frames and library enhancements.

Banstead Prep School is part of United Learning, a large, and growing, group of schools aiming to offer a life-changing education to children and young people across England. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check. We always appoint on merit, and we are open to discussing flexible working options.

Do you have a warm and cheerful approach, with a desire to create a positive first impression and become the welcoming heart of our daily school operations? We have a rare opportunity for a friendly, professional, and adaptable Receptionist to join our school. This is a job share role, so you’ll be working as part of a supportive team in a dynamic, fast-paced environment. The ideal candidate will be someone who would enjoy an educational environment, has excellent communication skills, a positive light-hearted outlook and is able to juggle multiple priorities calmly and with ease.

Hours: Monday to Friday, 07:45am – 12:30pm

Salary: £13,334.29 pro rata (FTE £25,718) with a 2026 pay award pending

Term-Time Only: plus 2 weeks to cover INSET and flexible school holiday work

Key Responsibilities

  • Reception Duties: Welcoming visitors, parents, and students with a friendly and professional attitude.
  • Communication: Effectively communicating both in person and via email, ensuring smooth interactions within the school community.
  • Support the School Team: Be a key part of the school’s front office, working closely with both the morning receptionist and wider staff team.
  • Flexibility: You must be able to quickly change priorities to meet the needs of the school as they arise.
  • Administration: Highly organised with strong administration skills.

What We Are Looking For

  • A friendly and approachable individual who would enjoy a school environment.
  • A strong communicator both in person and by email.
  • Someone who is well-presented and able to manage a busy, varied role.
  • Flexible and able to adapt to the changing needs of the school environment.
  • Previous experience in a receptionist or administrative role would be an advantage but not essential.
  • Must be willing to undergo a DBS check and online search.

Why Work at Banstead Prep?

Banstead Prep is a young, vibrant, and innovative school, where academic excellence and student wellbeing are at the heart of everything we do. Our forward-thinking curriculum is designed to be both challenging and inspiring, preparing children for success both inside and outside the classroom. As part of the United Learning Group, we offer excellent professional development opportunities, a supportive network, and exceptional school facilities.

Employee Benefits Include:

  • Discounted school fees
  • Free lunch and refreshments
  • Free parking
  • Life insurance (after 6 months)
  • Discounts on store and gym memberships
  • Access to childcare vouchers, car lease schemes, and a designated wellbeing site

Our school community is strong, with a low staff turnover and high staff satisfaction. We are enthusiastic about creating a positive working environment where staff can thrive.

Closing Date: TBC (early applications encouraged)

Please Note: Due to the nature of the role, we are unable to accept applications from current parents of the school. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful applicant will be required to undertake child protection screening, including checks with past employers and the Disclosure and Barring Service (DBS). Banstead Prep School is an equal opportunities employer.

Receptionist in Banstead employer: Banstead Preparatory School

Banstead Prep School is an excellent employer that values a supportive and inclusive work culture, offering flexible hours and term-time work to accommodate personal commitments. Employees benefit from professional development opportunities, including INSET training, and enjoy a collaborative environment where their contributions are recognised and appreciated, making it a rewarding place to work for those passionate about education.

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Contact Details:

Banstead Preparatory School Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist in Banstead

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Banstead Preparatory School and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Banstead Preparatory School and let us see your personality shine through!

We think you need these skills to ace Receptionist in Banstead

Communication Skills
Customer Service
Administration Skills
Organisational Skills
Flexibility
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Banstead Preparatory School.

Get Familiar with Our Brand:Before applying, take some time to learn about Banstead Preparatory School and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Banstead Preparatory School

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Banstead Preparatory School.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Banstead Preparatory School will surely appreciate.