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- Tasks: Keep our fitness centre sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Enjoy free gym membership, flexible hours, and discounted spa treatments.
- Why this job: Make a real difference in our members' experience while staying active.
- Qualifications: Previous cleaning experience and a passion for health and wellness.
- Other info: Be part of a supportive team with great career development opportunities.
The predicted salary is between 11 - 14 £ per hour.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays.
- Basic knowledge of cleaning chemicals and equipment is desirable.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Cleaner in York employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner in York
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bannatyne. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous cleaning experience aligns with the role of a Membercare Assistant. Confidence is key!
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Cleaner in York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in cleaning roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your attention to detail and customer service abilities!
Show Your Passion: Let us know why you’re excited about working at Bannatyne! Share your enthusiasm for health and wellness, and how you can contribute to creating a welcoming environment for our members. A little personality goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the Membercare Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bannatyne
✨Know Your Cleaning Basics
Familiarise yourself with common cleaning chemicals and equipment. Be ready to discuss your previous experience in cleaning roles, highlighting specific tasks you've handled. This shows you understand the importance of maintaining hygiene standards.
✨Show Your Attention to Detail
During the interview, emphasise your strong attention to detail. You might want to share examples of how you've gone above and beyond in previous jobs to ensure cleanliness. This will demonstrate your commitment to maintaining high standards.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with members, be prepared to talk about your interpersonal skills. Share instances where you've provided excellent customer service, especially in a cleaning or maintenance context, to show you can handle member inquiries effectively.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific cleaning scenarios or challenges. Think about how you would approach tasks like managing time effectively or dealing with maintenance issues. This will showcase your problem-solving abilities and readiness for the role.
