At a Glance
- Tasks: Lead restaurant operations, mentor staff, and ensure exceptional guest experiences.
- Company: Join Bannatyne, a respected leisure and hospitality group.
- Benefits: Free gym membership, flexible hours, and discounts on services.
- Other info: Opportunities for personal development and recognition through awards.
- Why this job: Make an impact in a dynamic environment while growing your career.
- Qualifications: Experience in hospitality leadership and strong communication skills.
The predicted salary is between 13.25 - 13.25 £ per hour.
Hours: 40 hours
Rate of Pay: £13.25 ph
Location: Darlington Hotel
Step into an elevated leadership role as a Senior Restaurant Supervisor at Bannatyne! We are seeking an enthusiastic, highly experienced, and service-driven professional to take a lead role in supporting our hotel operations and driving exceptional guest experiences. As Senior Restaurant Supervisor, you will oversee day-to-day operations, mentor and lead the front-of-house team, act as a key liaison for management, and ensure the highest operational standards across our dining, conference, and event spaces.
Our Perks:
- B-fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Senior Restaurant Supervisor:
- Lead the daily running of the restaurant, ensuring pristine presentation and consistently high service standards across all shifts.
- Directly supervise, inspire, and train junior team members and floor staff to foster a high-performing, motivated team.
- Lead and host private functions, including weddings and corporate events, ensuring custom service delivery and meticulous room setups.
- Drive upselling strategies for food and beverage offerings to maximize revenue while enhancing the overall guest experience.
- Work closely with the Management team, kitchen staff, and other venue departments to coordinate seamless operations.
- Oversee health and safety regulations (including COSHH compliance), cleaning schedules, inventory management, and stock rotation.
- Oversee bar service, stepping in to deliver efficient, high-standard service as required.
- Maintain expert knowledge of all menu items, promotions, and health club/spa facilities to uphold brand standards and exceed guest expectations.
What we are looking for:
- Proven supervisory or team leader experience in a high-volume hospitality, restaurant, or hotel events environment.
- Strong leadership skills with a track record of motivating, training, and managing staff.
- Excellent communication, interpersonal, and problem-solving abilities.
- Exceptional organisational skills with high attention to detail under pressure.
- Thorough understanding of health & safety regulations and COSHH standards.
- Flexibility to work shift patterns, including evenings, weekends, and holidays.
It would be desirable if candidates hold a Level 2 or Level 3 Food Hygiene Certification alongside a valid Personal Licence. It is also highly desirable for applicants to possess valid certifications in both First Aid and Fire Safety. Additionally, practical, hands-on experience using hotel management software (PMS) and restaurant point-of-sale systems (POS) will be considered a distinct advantage.
Why Bannatyne?
Join Bannatyne as a Senior Restaurant Supervisor and become part of a brand that values quality, innovation, and people! Here, you’ll enjoy a supportive work environment with fantastic benefits like free club membership, discounts on hotel services, and opportunities for career growth within a respected leisure and hospitality group. At Bannatyne, we believe in empowering our team to deliver exceptional guest experiences while fostering personal and professional development. If you’re ready to make an impact and grow your career in a dynamic setting, Bannatyne is the place for you!
Senior Restaurant Supervisor employer: Bannatyne
Bannatyne is an excellent employer that fosters a vibrant work culture focused on health and wellness, providing Fitness Advisors in Cardiff with the opportunity to inspire members while advancing their careers. With comprehensive training programs and a supportive team environment, employees can grow professionally and personally, all while enjoying the unique advantage of working in a state-of-the-art fitness facility dedicated to member success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Restaurant Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bannatyne. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bannatyne
Don't be shy about reaching out to Bannatyne directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Restaurant Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bannatyne and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bannatyne
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
