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- Tasks: Promote memberships, conduct tours, and achieve sales targets while providing excellent customer service.
- Company: Bannatyne is a leading fitness and wellness provider in the UK, known for exceptional facilities.
- Benefits: Enjoy flexible hours, free gym membership, discounted spa treatments, and career development opportunities.
- Why this job: Join a supportive team culture and help others achieve their health goals while growing your skills.
- Qualifications: Strong communication skills, passion for wellness, and previous sales or customer service experience preferred.
- Other info: Participate in weekly video hangouts to discuss performance and collaborate with fitness teams.
Job Title : Membership Advisor
Hours : 32 per week
Rate of Pay : £12.21 per hour for over 21\’s and NMW for under 21\’s
Location : Wakefield
Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and fitness goals. We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.
Our Perks:
B-Fed – complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments – 30%
Discounted Spa Goods – 20% ELEMIS Products.
Discounted Meals and Beverages – 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membership Advisor:
Promote and sell memberships through tours, presentations and follow ups with prospective members. Conduct engaging and informative tours of the club, highlighting key features and benefits.
Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities.
Provide a welcoming and informative experience for all potential and new members.
Handle inquiries, appointments and follow up calls in a professional and timely manner.
Manage the membership sign up process, including completing contracts, entering data into the membership system and processing payments.
Maintain accurate and up to date membership records and ensure confidentiality of member information.
Assist with administrative tasks such as preparing reports and tracking sales metrics.
Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members.
Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty
Promote club programs, services and events to current and prospective members.
Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager.
What we are looking for:
Good organisational and multitasking abilities.
The ability to think outside the box and be a self starter with your own initiative.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
The ability to work to deadlines and be KPI driven.
Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had previous experience in a sales, customer service or fitness environment along with strong sales and negotiation skills with a proven track record of achieving targets. It would be advantageous if you had a degree or qualification in sales, marketing or a related field.
Why Bannatyne?
Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.
We offer competitive compensation, opportunities for professional development and a supportive team culture.
If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family!
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Sales Advisor employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Bannatyne's facilities and services. Understanding what makes their fitness and wellness offerings unique will help you engage potential members more effectively during tours and presentations.
✨Tip Number 2
Practice your sales pitch! Since the role involves promoting memberships, being able to confidently communicate the benefits of joining Bannatyne will set you apart from other candidates.
✨Tip Number 3
Network within the fitness community. Attend local fitness events or join online groups to connect with people who share your passion for health and wellness. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Showcase your customer service skills in your interactions. As a Membership Advisor, building rapport and trust with potential members is crucial, so demonstrate your ability to connect with others during any pre-interview conversations.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or fitness. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your sales skills. Mention specific examples of how you've achieved targets in previous roles.
Showcase Your Interpersonal Skills: In your application, emphasise your strong communication and interpersonal skills. Provide examples of how you've built rapport with customers or clients in the past.
Highlight Flexibility and Initiative: Mention your ability to work flexible hours and your self-starter attitude. This aligns with the company's need for someone who can think outside the box and manage their own schedule.
How to prepare for a job interview at Bannatyne
✨Show Your Passion for Fitness
Make sure to express your genuine interest in health and wellness during the interview. Share personal experiences or stories that highlight your commitment to fitness, as this will resonate well with the company's values.
✨Demonstrate Sales Skills
Prepare examples of how you've successfully sold products or services in the past. Be ready to discuss specific sales targets you've achieved and the strategies you used to meet them, as this role is heavily focused on driving membership growth.
✨Engage with Role-Playing
Expect to participate in role-playing scenarios where you might have to conduct a mock tour or handle a potential member's inquiry. Practising these scenarios beforehand can help you feel more confident and showcase your interpersonal skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Membership Advisor role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
