At a Glance
- Tasks: Keep our fitness centre sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Enjoy free gym membership, flexible hours, and discounted spa treatments.
- Other info: Be part of a supportive team with great career development opportunities.
- Why this job: Make a real difference in our members' experience while working in a vibrant environment.
- Qualifications: Previous cleaning experience and a passion for health and wellness.
The predicted salary is between 25000 - 30000 £ per year.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
- Desirable if you have basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Cleaner in Peterborough employer: Bannatyne
Bannatyne is an exceptional employer that prioritises the well-being and development of its team members. With a supportive work culture, competitive pay, and a range of benefits including free gym membership and career development training, we ensure our employees feel valued and motivated. Join us in Peterborough, where your dedication to cleanliness and customer service will contribute to creating a welcoming environment for our fitness community.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaner in Peterborough
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bannatyne's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your previous cleaning experience aligns with what they’re looking for. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Dress appropriately for the interview. Even though it’s a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Cleaner in Peterborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Membercare Assistant role. Highlight your previous cleaning experience and any relevant skills that match what we're looking for, like attention to detail and customer service.
Show Your Passion:Let us know why you're passionate about health and wellness in your application. We love candidates who share our commitment to creating a safe and welcoming environment for our members!
Be Professional Yet Approachable:In your written application, maintain a professional tone but also show your friendly side. We want to see that you can connect with our members and provide excellent service while keeping things clean and tidy.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bannatyne
✨Know Your Cleaning Basics
Brush up on your knowledge of cleaning chemicals and equipment. Be ready to discuss how you’ve used them in previous roles, as this shows you understand the importance of safety and effectiveness in maintaining cleanliness.
✨Show Off Your Attention to Detail
Prepare examples that highlight your strong attention to detail. Think about specific situations where your thoroughness made a difference, like catching a maintenance issue before it became a problem or ensuring every corner was spotless.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with members, be prepared to share experiences where you provided excellent customer service. Show that you can handle inquiries or requests with a friendly and approachable attitude.
✨Be Ready for Flexibility
The job requires working flexible hours, so be honest about your availability. Mention any experience you have with early starts or late finishes, and express your willingness to adapt to the club's needs.