At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and quality in our cafe bar.
- Company: Join Bannatyne, a vibrant company focused on hospitality and team success.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments and meals.
- Other info: Be part of a supportive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fun environment while developing your career in hospitality.
- Qualifications: Experience in café management and strong leadership skills are essential.
The predicted salary is between 28448 - 38464 £ per year.
Hours: 40 hours per week
Rate of Pay: £13.60 per hour
Location: Orpington
Are you a dynamic, customer focused individual who can manage a team effectively while maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Manager role!
Our Perks:
- B-Fed – complimentary lunch or breakfast
- Flexible schedule
- 28 days annual leave increases with tenure
- Free gym membership
- Complimentary gym membership for another person after 2 years service
- Discounted Spa Treatments – 30%
- Discounted Spa Goods – 20% ELEMIS Products
- Discounted Meals and Beverages – 50% cafe/bar
- Career & Personal Development training
- Mental Health, Well-Being and EAP Services
- Length of Service Awards
- Staff Awards and Bonuses
- Discounted entertainment and shopping
A Typical Day in the Life of a Cafe Bar Manager:
- Oversee daily operation of the cafe bar, ensuring efficient services and adherence to health and safety regulations
- Supervise and coordinate the activities of cafe bar staff, including scheduling, training and performance management
- Foster a positive and collaborative team environment, prompting professional growth and development
- Provide exceptional customer service and ensure all staff do the same, handle customer inquiries, complaints and feedback professionally
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste
- Ensure all food and beverages are prepared and presented to the highest standards
- Develop strategies to improve customer satisfaction
- Manage the cafe bar budget, controlling costs and maximising profits
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne’s high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department
- Handling cash transactions, managing tills and ensuring accurate financial records are maintained
- Assist in planning and executing promotional activities to attract members and increase sales
- Ensuring consistently meet or exceed key performance indicators (KPIs), such as sales targets, customer satisfaction scores and operational efficiency, will qualify the Café Bar Manager for a performance‑based bonus
- Required to support the Club and work Duty Management shifts. This will require being responsible for the club during these shifts
What We Are Looking For:
- Proven experience in a café or management role within the hospitality or food and beverage industry
- L2 Food Safety and Hygiene Certificate
- Excellent customer service and interpersonal skills
- Strong leadership and team management abilities
- Good financial acumen and experience with budget management
- Knowledge and experience of health and safety regulations
- Ability to work under pressure and manage multiple tasks
- Proactive and results driven, highly organised with a strong attention to detail
- Flexible and able to adapt to changing priorities and strong problem‑solving skills
- Ability to work flexible hours, including weekends and holidays
It would be desirable if you had knowledge of theme nights, party nights and organising member events.
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture. As a Cafe Bar Manager you will have the opportunity to lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations. If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Cafe Bar Manager in Orpington employer: Bannatyne
Bannatyne is an exceptional employer that prioritises a positive and inclusive work environment, offering a range of benefits including flexible schedules, complimentary meals, and extensive professional development opportunities. As a Cafe Bar Manager in Orpington, you will lead a dedicated team while enjoying perks such as free gym membership and discounted spa treatments, all within a supportive culture that values your contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Bar Manager in Orpington
✨Tip Number 1
Get to know the company culture before your interview. Check out Bannatyne's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to leadership and customer service. We want you to shine when discussing how you've handled challenges in the past or improved team performance.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or growth opportunities shows that you’re serious about your career and want to contribute positively to the cafe bar.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the next step in your career with us at Bannatyne.
We think you need these skills to ace Cafe Bar Manager in Orpington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the café or hospitality sector. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your leadership and customer service abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the Café Bar Manager role and how you can contribute to our team. Keep it friendly and professional, just like the vibe we aim for at Bannatyne.
Show Off Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage a team and improve customer satisfaction. Numbers speak volumes, so if you’ve hit sales targets or improved service ratings, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Bannatyne family!
How to prepare for a job interview at Bannatyne
✨Know Your Stuff
Before the interview, make sure you’re familiar with Bannatyne’s values and what they expect from a Cafe Bar Manager. Brush up on your knowledge of health and safety regulations, customer service excellence, and budget management. This will show that you’re genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you’ve handled conflicts, motivated staff, or improved team performance. Being able to demonstrate your leadership abilities will be key, as this role requires strong team management skills.
✨Customer Service is Key
Bannatyne places a high value on exceptional customer service. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that highlight your interpersonal skills and ability to handle complaints effectively.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling a busy shift, managing inventory issues, or dealing with a dissatisfied customer. Practise your responses to these types of questions so you can showcase your problem-solving skills and ability to work under pressure.
