Fitness Manager in North East

Job Title

Fitness Manager

Hours

40 hours per week

Rate of Pay

£14.00 per hour

Location

Durham

Are you a dynamic fitness professional with a proven track record in management?

Do you have the skills to lead a team and elevate our fitness programs to new heights?

Bannatyne Group, a leading name in health and wellness, is seeking an experienced and passionate Fitness Manager to join our team.

If you’re ready to make a significant impact on our members' fitness journeys we want to hear from you!

• Our Perks
• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

Responsibilities

• Oversee daily operations of the fitness department, along with some duty management shifts, ensuring an exceptional experience for all members.
• Lead, motivate, and manage a team of fitness advisors and personal trainers, driving the performance of the KPIs for the team.
• Monitor the budget and review forecasts for freelance class instructors, adhering to specific fitness standards that are subject to audit.
• Develop and implement innovative fitness programs and classes that cater to a diverse membership base.
• Conduct regular staff training and professional development to maintain high standards of service.
• Lead group fitness classes and provide one‑to‑one training sessions.
• Provide personalised fitness assessments and develop tailored workout plans for members.
• Ensure the fitness area is safe, clean and well maintained.
• Stay updated with the latest fitness trends and techniques to provide cutting‑edge advice.
• Promote Bannatyne’s services, special offers, and membership packages to enhance the member experience.
• Monitor member satisfaction and address any issues promptly.

Qualifications

• NVQ Level 2 Fitness qualified.
• Proven experience in a managerial role within the fitness or wellness industry.
• Strong leadership and interpersonal skills along with experience managing a team.
• Good understanding of fitness technology and trends.
• Strong interpersonal and communications skills and a customer‑focused attitude.
• A genuine passion for health, wellness and customer service.
• Ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• Desirable: Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualification (including in ETM, Spin, etc).
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