At a Glance
- Tasks: Serve food and beverages, ensure guest safety, and handle reception duties.
- Company: Join the Bannatyne Group, a leader in well-being and hospitality.
- Benefits: Enjoy free gym membership, discounts on food, spa treatments, and hotel stays.
- Other info: Be part of a supportive team with great growth opportunities.
- Why this job: Perfect for night owls who love customer service and want to make a difference.
- Qualifications: Excellent communication skills and a passion for helping others.
The predicted salary is between 27872 - 27872 £ per year.
Hours: 16 hours per week
Rate of Pay: £13.40 per hour
Location: Hotel Durham
About the Role
The successful applicant will be dedicated and enthusiastic when attending to guests' needs. The role will involve food and beverage serving throughout the night alongside general security and safety checks around the property, responding to guest enquiries and general reception duties when required. If you enjoy working with the public, are dedicated, enthusiastic and passionate about what you do then we would love to hear from you.
We are looking for someone with excellent customer service skills, good interpersonal skills, strong communication, and who is hard‑working and flexible.
About the Company
Working for the Bannatyne Group is more than just a job. Here at Bannatyne we are dedicated to well‑being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming and inclusive culture with plenty of team support and growth opportunities. We offer a range of company benefits including free membership to our premium Health Clubs and discounted products and services.
Rewards & Benefits
- Free membership to our premium Health Clubs
- 50% discount in our café bar (including on‑site Starbucks products)
- 30% discount on Grenade products purchased in our café bar
- 30% discount on spa treatments and 20% discount on products
- Up to 50% discounted overnight stays at any of the Bannatyne Hotels
- Access to our benefits hub including high street and entertainment saving vouchers
- Refer a friend incentive scheme
- Employee Assistance Programme (Free 24hr personal support service)
We reserve the right to close this advert before the closing date if sufficient applicants have been received.
Night Porter employer: Bannatyne
Bannatyne Group is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Night Porter at Hotel Durham, you will enjoy a range of benefits including free membership to premium Health Clubs, generous discounts on food, spa treatments, and hotel stays, all while being part of a supportive team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who might know someone at Bannatyne. A personal connection can make all the difference in landing that Night Porter role.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the hotel and express your interest in working there. It shows initiative and enthusiasm, which they love!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your customer service skills and flexibility can shine in the Night Porter role. We want you to feel confident and ready!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bannatyne team. Let’s get you that job!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're dedicated and enthusiastic about helping guests, so share any relevant experiences that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Night Porter role. Highlight your excellent communication skills and any experience you have in hospitality or security, as these are key for us at Bannatyne.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, we’re looking for hard-working and flexible individuals!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Bannatyne
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities like serving food and beverages, ensuring guest safety, and handling reception duties. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this position, think of examples from your past experiences where you've gone above and beyond for guests. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your interpersonal skills and dedication.
✨Be Personable and Enthusiastic
The Bannatyne Group values energetic and personable individuals. During the interview, let your personality shine through! Smile, maintain eye contact, and engage with the interviewer. Show them that you’re not just hard-working but also genuinely passionate about providing a great experience for guests.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about team dynamics, growth opportunities, or what a typical night looks like for a Night Porter. This shows your interest in the role and helps you assess if it’s the right fit for you.
