Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep our fitness centre sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leading name in fitness and wellness across the UK.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments and meals.
- Why this job: Be part of a supportive team that values health, wellness, and exceptional service.
- Qualifications: Previous cleaning experience and a passion for customer service are essential.
- Other info: Work hours range from early mornings to late evenings, including weekends.
Job Title : Membercare Assistant
Hours : 16 hours per week
Rate of Pay : £ per hour
Location : Leicester
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks :
- B-Fed – complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments – 30%
- Discounted Spa Goods – 20% ELEMIS Products.
- Discounted Meals and Beverages – 50% cafe / bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant :
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics / binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for :
- Previous experience in domestic / cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Have strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays. Hours can be starts to finishes.
- It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
#J-18808-Ljbffr
Male Cleaner employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Male Cleaner
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in fitness and wellness environments. Understanding the importance of hygiene in these settings will help you demonstrate your commitment to maintaining a safe space for members.
✨Tip Number 2
Highlight any previous experience you have in similar roles, especially in fitness or hospitality. Being able to discuss your hands-on experience with cleaning equipment and chemicals can set you apart from other candidates.
✨Tip Number 3
Showcase your interpersonal skills during any interactions with the team or during the interview process. Being friendly and approachable is key in a customer-focused role like this, so make sure to convey your enthusiasm for providing excellent service.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires early starts and late finishes, demonstrating your willingness to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Male Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or domestic roles. Emphasise your attention to detail, time management skills, and any customer service experience that aligns with the Membercare Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for health and wellness. Mention specific examples of how you've maintained cleanliness in previous roles and how you can contribute to Bannatyne's commitment to exceptional service.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills. Provide examples of how you've successfully worked independently and as part of a team, as this role requires collaboration with other staff members.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Membercare Assistant role.
How to prepare for a job interview at Bannatyne
✨Show Your Attention to Detail
As a Male Cleaner, attention to detail is crucial. Be prepared to discuss specific examples from your previous roles where you demonstrated thoroughness in cleaning tasks. Highlight how your meticulous nature contributes to maintaining high standards.
✨Demonstrate Your Customer Service Skills
Since the role involves interacting with members, it's important to showcase your interpersonal skills. Share experiences where you provided excellent customer service, addressing inquiries or requests promptly and courteously.
✨Discuss Your Time Management Abilities
The job requires good time management and organisational skills. Be ready to explain how you prioritise tasks and manage your time effectively, especially in a busy environment like a gym.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety regulations is key for this role. Brush up on relevant guidelines and be prepared to discuss how you ensure a safe environment while performing cleaning tasks.
