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- Tasks: Keep our fitness centre sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Enjoy free gym membership, flexible hours, and discounted spa treatments.
- Why this job: Make a real difference in our members' experience while working in a vibrant environment.
- Qualifications: Previous cleaning experience and a passion for health and wellness.
- Other info: Be part of a supportive team with great career development opportunities.
The predicted salary is between 1040 - 1248 £ per month.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays.
- Basic knowledge of cleaning chemicals and equipment is desirable.
Why Bannatyne? At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Cleaner in London employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner in London
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a cleaning role or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with people in the fitness and wellness industry. Follow companies like Bannatyne and engage with their posts to show your interest.
✨Tip Number 3
Prepare for interviews by practising common questions related to cleaning roles. Think about your past experiences and how they relate to the job at Bannatyne. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Bannatyne team.
We think you need these skills to ace Cleaner in London
Some tips for your application 🫡
Show Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. Mention any previous cleaning roles and how you maintained high standards. We love candidates who take pride in their work!
Be Personable: Since this role involves interacting with members, let your personality shine through! Use a friendly tone in your application and share any experiences where you provided excellent customer service. We want to see your passion for helping others!
Follow the Instructions: Make sure to read the job description carefully and tailor your application accordingly. If they mention specific skills or experiences, be sure to address those directly. We appreciate candidates who can follow instructions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Bannatyne
✨Know Your Cleaning Basics
Familiarise yourself with common cleaning chemicals and equipment. Be ready to discuss your previous experience in cleaning roles, highlighting specific tasks you've handled. This shows you understand the importance of hygiene and safety in a fitness environment.
✨Show Your Attention to Detail
During the interview, emphasise your strong attention to detail. You might want to share examples of how you've ensured cleanliness in past roles, like maintaining high standards in changing rooms or gym equipment. This will demonstrate your commitment to providing a safe and welcoming environment for members.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with members, be prepared to talk about your customer service experience. Share instances where you’ve gone above and beyond to assist customers, as this will highlight your friendly and approachable nature, which is crucial for a Membercare Assistant.
✨Be Ready for Teamwork Questions
Expect questions about working with others, as collaboration is key in this role. Think of examples where you’ve worked closely with colleagues to maintain cleanliness or resolve issues. This will show that you can contribute positively to the team culture at Bannatyne.
