At a Glance
- Tasks: Keep our fitness club sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Enjoy flexible hours, free gym membership, and discounted spa treatments.
- Other info: Be part of a supportive team with great career development opportunities.
- Why this job: Make a real difference in members' experiences while working in a vibrant environment.
- Qualifications: Previous cleaning experience and a passion for health and wellness.
The predicted salary is between 25000 - 27000 £ per year.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- Complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- 30% Discounted Spa Treatments.
- 20% Discounted Spa Goods - ELEMIS Products.
- 50% Discounted Meals and Beverages - cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
- Desirable: basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Wellness Club Membercare Cleaner | Flexible Hours in Leeds employer: Bannatyne
Bannatyne is an exceptional employer that prioritises the well-being and development of its team members. With flexible working hours, competitive pay, and a range of benefits including free gym membership and discounted spa treatments, we foster a supportive and inclusive work culture. Our commitment to employee growth through training and recognition ensures that every Membercare Assistant can thrive while contributing to a clean and welcoming environment for our valued members.
StudySmarter Expert Advice🤫
We think this is how you could land Wellness Club Membercare Cleaner | Flexible Hours in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bannatyne's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of a Membercare Assistant, especially your attention to detail and customer service skills.
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Wellness Club Membercare Cleaner | Flexible Hours in Leeds
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know why you love keeping things clean and tidy. Share any experiences that highlight your attention to detail and how you ensure a safe and welcoming environment for others.
Highlight Relevant Experience:Make sure to mention any previous cleaning or domestic roles you've had. We want to see how your past experiences have prepared you for the Membercare Assistant role, so don’t hold back!
Be Personable:Since this role involves interacting with members, it’s important to convey your friendly and approachable nature in your application. Use a warm tone and share examples of how you’ve provided excellent customer service in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bannatyne
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Membercare Assistant. Familiarise yourself with the cleaning tasks mentioned in the job description and think about how your previous experience aligns with these duties.
✨Showcase Your Attention to Detail
During the interview, highlight specific examples from your past roles where your attention to detail made a difference. Whether it was ensuring cleanliness in a previous job or managing supplies effectively, be ready to share these stories.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with members, be prepared to discuss how you handle customer inquiries and requests. Share instances where you went above and beyond to provide excellent service, as this will show your commitment to member satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This shows your genuine interest in the position and helps you gauge if the environment is the right fit for you.
