At a Glance
- Tasks: Lead and motivate the housekeeping team to maintain exceptional cleanliness standards.
- Company: Join the vibrant team at Bannatyne, a leading hospitality brand.
- Benefits: Enjoy free gym membership, flexible hours, and generous discounts on services.
- Other info: Dynamic workplace with a focus on personal development and well-being.
- Why this job: Make a real impact in a supportive environment with growth opportunities.
- Qualifications: Previous supervisory experience in housekeeping and strong leadership skills.
The predicted salary is between 13.15 - 13.15 £ per hour.
Join our dynamic team at Bannatyne as an Assistant Head Housekeeper! If you're passionate about delivering exceptional cleanliness standards and have a passion for leading and motivating teams, this role is for you. You'll support the Head Housekeeper in overseeing daily operations, ensuring our club stays spotless and welcoming for all our guests.
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of an Assistant Head Housekeeper:
- Assist in leading, training, and motivating the housekeeping team to deliver exceptional service and maintain high cleanliness standards.
- Monitor staff performance, provide feedback, and support their professional development.
- Coordinate daily team briefings, assigning tasks and areas of responsibility.
- Ensure all rooms and public areas are cleaned and maintained according to company standards and procedures.
- Conduct regular inspections of rooms, public areas, and back of house areas to ensure they meet the required standards.
- Report any maintenance issues to the relevant department and ensure timely follow up.
- Assist in managing housekeeping inventories and control stock levels of cleaning supplies, linens, and guest amenities.
- Address and resolve guest complaints and requests promptly and professionally, ensuring a positive experience.
- Collaborate with the front desk and other departments to ensure smooth communication and coordination of guest needs.
- Ensure compliance with health and safety regulations, including COSHH (Control of Substances Hazardous to Health) guidelines.
- Conduct regular risk assessments and ensure that safety protocols are followed by all team members.
- Assist in implementing company policies and procedures, ensuring all staff are trained and aware of emergency procedures.
- Assist the Head Housekeeper with scheduling, payroll, and attendance records for the housekeeping team.
- Maintain accurate records of inventory, inspections, and cleaning schedules.
- Assist with budget management, identifying cost saving opportunities without compromising service quality.
What we are looking for:
- Previous experience in a supervisory or senior housekeeping role within the hospitality, leisure, or related industry.
- Strong leadership and team management skills with the ability to motivate and develop a team.
- Excellent attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
- Strong communication and interpersonal skills, with the ability to interact effectively with guests, team members, and other departments.
- Good organisational and time management skills, with the ability to multitask and prioritise effectively.
- Knowledge of health and safety regulations, including COSHH, and a commitment to maintaining a safe working environment.
- Flexibility to work shifts, including weekends and holidays.
It would be desirable if you have an NVQ Level 2 or 3 in Hospitality, Housekeeping, or a related field. It would also be advantageous if you had First Aid and Fire Safety certifications.
Why Bannatyne:
At Bannatyne, you'll work in a supportive and energetic environment where your skills are valued, and there are plenty of opportunities for growth and development. Enjoy great benefits like free club membership, discounts on our services, and a friendly team atmosphere that makes every day rewarding. If you're ready to take the next step in your career and make a real impact, Bannatyne is the place for you!
Assistant Head Housekeeper in Hastings employer: Bannatyne
Bannatyne is an excellent employer that fosters a vibrant work culture focused on health and wellness, providing Fitness Advisors in Cardiff with the opportunity to inspire members while advancing their careers. With comprehensive training programs and a supportive team environment, employees can grow professionally and personally, all while enjoying the unique advantage of working in a state-of-the-art fitness facility dedicated to member success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head Housekeeper in Hastings
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bannatyne. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bannatyne
Don't be shy about reaching out to Bannatyne directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Head Housekeeper in Hastings
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bannatyne and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bannatyne
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
