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- Tasks: Join us as a Membercare Assistant, keeping our fitness centre spotless and welcoming!
- Company: Bannatyne is a leading fitness and wellness provider in the UK, dedicated to excellence.
- Benefits: Enjoy flexible hours, free gym membership, discounted spa treatments, and more!
- Why this job: Be part of a supportive team that values health, wellness, and exceptional service.
- Qualifications: Previous cleaning experience, attention to detail, and a passion for customer service required.
- Other info: Opportunity for career development and recognition through awards and bonuses.
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Job Title : Membercare Assistant (Female)
Hours : 20 per week
Rate of Pay : £ per hour
Location : Cardigan fields
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed – complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments – 30%
Discounted Spa Goods – 20% ELEMIS Products.
Discounted Meals and Beverages – 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be starts to finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
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Female Cleaner employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Female Cleaner
✨Tip Number 1
Familiarise yourself with Bannatyne's values and mission. Understanding their commitment to cleanliness and customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight any previous cleaning experience you have, especially in fitness or wellness environments. This will demonstrate your understanding of the specific standards required in such settings.
✨Tip Number 3
Prepare to discuss your time management and organisational skills. Being able to manage your tasks efficiently is crucial in a role that requires maintaining high cleanliness standards across various areas.
✨Tip Number 4
Showcase your interpersonal skills by preparing examples of how you've provided excellent customer service in the past. This will be key in demonstrating your fit for the Membercare Assistant role.
We think you need these skills to ace Female Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or domestic roles. Emphasise your attention to detail, time management skills, and any customer service experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your commitment to maintaining high cleanliness standards. Mention specific examples of how you've excelled in previous cleaning roles.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills. Mention your ability to work independently and follow instructions, as these are key qualities the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bannatyne
✨Show Your Attention to Detail
As a Membercare Assistant, attention to detail is crucial. Be prepared to discuss specific examples from your previous cleaning roles where your thoroughness made a difference. Highlight how you ensure cleanliness and hygiene in every task.
✨Demonstrate Your Customer Service Skills
This role requires strong interpersonal skills. Think of instances where you've provided excellent customer service, especially in challenging situations. Show that you can maintain a friendly and approachable demeanour while addressing member inquiries.
✨Discuss Your Time Management Abilities
With a flexible schedule and various tasks to complete, time management is key. Prepare to explain how you prioritise tasks and manage your time effectively to meet the demands of the job.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety is vital in this role. Brush up on relevant regulations and be ready to discuss how you have adhered to safety guidelines in past positions, particularly when using cleaning chemicals and equipment.
