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- Tasks: Join us as a Membercare Assistant, ensuring cleanliness and hygiene in our fitness facilities.
- Company: Bannatyne is a leading fitness and wellness provider across the UK, committed to excellence.
- Benefits: Enjoy flexible hours, free gym membership, discounted spa treatments, and complimentary meals.
- Why this job: Be part of a supportive team that values health, wellness, and exceptional customer service.
- Qualifications: Previous cleaning experience, attention to detail, and strong communication skills are essential.
- Other info: Opportunities for career development and recognition through awards and bonuses.
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Job Title : Membercare Assistant
Hours : 16 hours per week
Rate of Pay : £ per hour
Location : Stepps
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed – complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments – 30%
Discounted Spa Goods – 20% ELEMIS Products.
Discounted Meals and Beverages – 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be starts to finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
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Female Cleaner employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Female Cleaner
✨Tip Number 1
Familiarise yourself with Bannatyne's values and mission. Understanding their commitment to cleanliness and customer service will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your previous cleaning experience in conversations. Be ready to share specific examples of how you've maintained high standards in past roles, as this will demonstrate your attention to detail and reliability.
✨Tip Number 3
Prepare to discuss your time management skills. Since the role requires working flexible hours and managing multiple tasks, showing that you can efficiently prioritise and organise your workload will be crucial.
✨Tip Number 4
Emphasise your interpersonal skills during any interactions. Being friendly and approachable is key in this role, so be sure to convey your ability to connect with others and provide excellent customer service.
We think you need these skills to ace Female Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or domestic roles. Emphasise your attention to detail, time management skills, and any customer service experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your commitment to maintaining high cleanliness standards. Mention specific examples of how you've excelled in previous cleaning roles.
Highlight Relevant Skills: In your application, clearly outline your ability to follow instructions, work independently, and manage your time effectively. Mention any knowledge of cleaning chemicals and equipment if applicable.
Show Enthusiasm for the Role: Express your genuine interest in the Membercare Assistant position and how it aligns with your values. Let them know why you want to be part of Bannatyne and contribute to their mission of providing exceptional fitness and wellness experiences.
How to prepare for a job interview at Bannatyne
✨Show Your Attention to Detail
As a Membercare Assistant, attention to detail is crucial. During the interview, highlight your previous cleaning experiences and provide specific examples of how you ensured cleanliness and hygiene in your past roles.
✨Demonstrate Your Customer Service Skills
This role requires strong interpersonal skills. Be prepared to discuss how you've handled customer inquiries or complaints in the past, showcasing your ability to maintain a friendly and professional demeanour.
✨Discuss Your Time Management Abilities
Time management is key in this position. Share examples of how you've effectively managed your time in previous jobs, especially when juggling multiple tasks or working under pressure.
✨Express Your Passion for Health and Wellness
Bannatyne values a genuine passion for health and wellness. Make sure to convey your enthusiasm for fitness and how it aligns with the company's mission during your interview.
