At a Glance
- Tasks: Lead a diverse team and ensure top-notch customer service in a vibrant fitness environment.
- Company: Join Bannatyne, a community-focused wellness brand with state-of-the-art facilities.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments and meals.
- Other info: Dynamic role with opportunities for career growth and personal development.
- Why this job: Make a real impact on members' health and well-being while developing your leadership skills.
- Qualifications: Experience in management within fitness or hospitality and a passion for health and wellness.
The predicted salary is between 31200 - 31200 £ per year.
Hours: 40 per week
Rate of Pay: £31,200
Location: Crewe
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of an Assistant General Manager:
- Assist the General Managers in all aspects of club management.
- Lead, motivate, and support a diverse team of fitness professionals and support staff.
- Ensure the highest standards of customer service are maintained at all times.
- Manage members' inquiries, feedback, and complaints professionally and efficiently.
- Oversee health and safety procedures to ensure a safe environment for members and staff.
- Support in financial management, including budgeting, forecasting, and expense control.
- Promote and execute marketing strategies to attract and retain members.
- Coordinate and manage events, promotions, and community outreach initiatives.
What we are looking for:
- Proven experience in a supervisory or managerial role within the fitness or hospitality industry.
- Strong knowledge in commercial awareness and a basic understanding of leisure industry software.
- Excellent interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness, and a desire to inspire others.
- Strong leadership skills with the ability to motivate and develop a team.
- The ability to establish rapport, build trust and demonstrate credibility.
- The ability to multitask and manage time effectively in a fast-paced environment.
- A proactive and positive attitude with a customer-first mindset.
- The ability to work to deadlines and be KPI driven.
- Strong knowledge and understanding of Health and Safety processes/policies.
- Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
- It would be desirable if you had some knowledge of cafe/bar membership sales.
- It would also be advantageous if you had crisis management experience.
Why Bannatyne?
Bannatyne is more than just a gym; we’re communities dedicated to wellness and well-being. With state of the art facilities and a wide range of classes and services, we provide our members with the tools they need to lead healthier, happier lives. Bannatyne is an equal opportunity employer, and we celebrate diversity, we are committed to creating an inclusive environment for all employees.
Assistant General Manager in Crewe employer: Bannatyne
Bannatyne is an exceptional employer, offering a vibrant work culture that prioritises wellness and personal development. With generous benefits such as complimentary meals, flexible scheduling, and extensive training opportunities, employees are empowered to thrive both personally and professionally in the heart of Crewe. Join us to be part of a supportive community that values diversity and fosters growth, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Crewe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bannatyne. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bannatyne
Don't be shy about reaching out to Bannatyne directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Crewe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bannatyne and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bannatyne
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
