At a Glance
- Tasks: Serve delicious drinks and snacks while creating a welcoming atmosphere for guests.
- Company: Join Bannatyne, a vibrant hospitality brand focused on health and happiness.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments and meals.
- Other info: Great career development opportunities and a supportive, inclusive work environment.
- Why this job: Be part of a dynamic team and make a positive impact in the cafe bar.
- Qualifications: Friendly personality, strong communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Hours: 16 per week
Rate of Pay: £12.71 per hour
Location: York
Do you have a passion for hospitality and a talent for creating delightful customer experiences? Are you energetic, friendly, and ready to be part of a dynamic team? Bannatyne is looking for a Cafe Bar Assistant to join us in delivering excellent service in our cafe bar area!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Cafe Bar Assistant:
- Greet and serve members and guests with a friendly and positive attitude.
- Prepare and serve a variety of beverages and light snacks efficiently.
- Maintain cleanliness and hygiene standards in the cafe bar area.
- Handle cash and card transactions accurately and efficiently.
- Assist in inventory management and stock replenishment.
- Ensure all health and safety regulations are adhered to.
- Provide information about the club’s services and facilities as needed.
- Work collaboratively with the team to create a welcoming atmosphere.
What we are looking for:
- A friendly, outgoing personality with a genuine passion for providing excellent customer service.
- Strong interpersonal and communications skills and a customer focused attitude.
- Ability to work well under pressure and multi-task in a fast paced environment.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Strong attention to detail and commitment to maintaining high standards.
- A team player with a proactive attitude.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had a L2 certificate in food safety and hygiene. Previous experience in a hospitality or customer service role would be an advantage.
Why Bannatyne?
At Bannatyne, we are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re enthusiastic about hospitality and ready to make a positive impact in our cafe bar, we’d love to hear from you! Apply today and join the Bannatyne family! Be a part of Bannatyne where hospitality meets health and happiness!
Cafe Bar Associate – Flexible Hours & Wellness Perks employer: Bannatyne
Bannatyne is an exceptional employer that prioritises the well-being and development of its team members. With flexible hours, a supportive work culture, and a range of wellness perks including free gym membership and discounted spa treatments, employees are encouraged to thrive both personally and professionally. Join us in York, where your passion for hospitality can flourish in a dynamic environment that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Bar Associate – Flexible Hours & Wellness Perks
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bannatyne's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating delightful experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart-casual that reflects the friendly and energetic atmosphere of the cafe bar. First impressions matter, so let your personality shine through your outfit!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Cafe Bar Associate – Flexible Hours & Wellness Perks
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about creating delightful customer experiences, so share any relevant stories or experiences that highlight your passion!
Tailor Your CV:Make sure your CV is tailored to the Cafe Bar Associate role. Highlight any previous experience in hospitality or customer service, and don’t forget to mention your ability to work under pressure and maintain high standards – these are key for us!
Be Friendly and Approachable:Your written application should reflect your friendly personality. Use a warm tone and be approachable in your language. Remember, we’re looking for someone who can create a welcoming atmosphere, even before they step into the cafe bar!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Bannatyne family!
How to prepare for a job interview at Bannatyne
✨Know the Company
Before your interview, take some time to research Bannatyne. Understand their values, services, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Customer Service
As a Cafe Bar Associate, your role revolves around creating delightful customer experiences. Be prepared to share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to excellent service and align with what Bannatyne is looking for.
✨Demonstrate Team Spirit
Bannatyne values teamwork, so be ready to discuss how you work collaboratively with others. Share instances where you contributed to a positive team environment or helped a colleague out during busy times. This will highlight your proactive attitude and ability to thrive in a dynamic setting.
✨Prepare for Practical Scenarios
Expect to face situational questions or even role-play scenarios during your interview. Think about how you would handle common situations in a cafe bar, like managing a rush of customers or dealing with a complaint. Practising these responses can help you feel more confident and ready to impress.
