At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth reception experience.
- Company: Join Bannatyne, a leader in health and wellness with a friendly team.
- Benefits: Free gym membership, flexible hours, and discounts on spa treatments.
- Other info: Enjoy a serene work environment with opportunities for personal development.
- Why this job: Be the face of Bannatyne and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Hours: 16 hours per week
Rate of Pay: £12.71 per hour
Location: Bury St Edmunds
Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you’re ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Front of House Assistant:
- Greet and welcome guests with a friendly and professional demeanour.
- Dealing with emails, phone calls and face to face queries.
- Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar).
- Manage spa bookings and appointments, ensuring a smooth scheduling process.
- Handle guest inquiries by providing information about spa services, treatments and products.
- Process payments and manage the reception area efficiently.
- Assist with the promotion of spa services, special offers and retail products.
- Ensure the reception area is clean, tidy and inviting at all times.
- Coordinate with Spa Therapists and other staff to ensure seamless service delivery.
- Ensure all visitors to the site are logged correctly including contractors and guest passes.
- Undertake all relevant training required for the role.
What we are looking for:
- Have strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- Excellent organisational skills and multitasking abilities.
- The ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
- It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry.
- It would also be beneficial if you were proficient in using booking systems and basic computer skills.
Why Bannatyne?
Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you’ll be the first point of contact for our guests, setting the tone for their entire experience. You’ll work in a serene environment, surrounded by a team dedicated to making a difference in people’s lives. Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team. Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!
Health Club Receptionist in Bury St Edmunds employer: Bannatyne
Bannatyne is an exceptional employer that prioritises wellness and customer service, offering a supportive work culture where your contributions are valued. With flexible scheduling, comprehensive benefits including free gym membership, and opportunities for career development, you will thrive in a positive environment dedicated to making a difference in people's lives. Join our team in Bury St Edmunds and be part of a community that celebrates your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Receptionist in Bury St Edmunds
✨Get Involved in Local Wellness Communities
Join local health and wellness groups or coaching associations in your area. These communities often host events or workshops where you can network with professionals and potential clients, which is a great way to get your name out there and find part-time opportunities.
✨Leverage Online Platforms for Visibility
Use social media platforms like Instagram and TikTok to showcase your wellness coaching skills. Share tips, client testimonials, or short coaching sessions to build an audience and attract attention from companies like Bannatyne who might be looking for part-time coaches.
✨Offer Free Workshops or Sessions
Consider organising free wellness workshops or one-on-one sessions in your community or online. This can help you build a portfolio and showcase your expertise while attracting potential employers interested in hiring part-time wellness coaches.
✨Apply Directly Through Company Websites
When looking for part-time work, don’t forget to apply through Bannatyne’s website directly. Tailor your application to highlight why you're passionate about wellness coaching, and remember to follow up—this shows you're genuinely interested in being part of their team!
We think you need these skills to ace Health Club Receptionist in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion for Wellness:When applying for a part-time wellness health coaching role at Bannatyne, we want to see your genuine enthusiasm for helping others. Share your personal journey with health and wellness, and highlight any related experience, certifications, or courses you've taken. This is your chance to show us what drives you in this field!
Highlight Your Coaching Skills:Coaching is all about communication and empathy. Make sure your CV showcases any relevant coaching experience — whether it's formal or informal. If you’ve got testimonials or case studies from previous clients, don't hesitate to include them to give us a taste of your coaching style!
Tailor Your Application to Wellness:Craft your cover letter to reflect not just your skills but also how they align with our ethos at Bannatyne. Share specific strategies you've used in your coaching practice that have led to positive outcomes. This is vital for showing us that you resonate with our mission and values.
Be Clear on Your Availability:Since this is a part-time role, make sure to clearly state your availability in your application. We want to understand how your schedule aligns with ours at Bannatyne, so be upfront about the hours you can commit. This will make it easier for us to assess your fit right from the start!
How to prepare for a job interview at Bannatyne
✨Show Off Your People Skills
In wellness and health coaching, building rapport with clients is crucial. Be prepared to share examples of how you've motivated others in the past. We want to see how you communicate empathy and trust—key traits for this role!
✨Bring Your Toolkit
Make sure you have a solid understanding of wellness tools and techniques. Whether it's coaching frameworks or nutrition guidelines, brush up on the latest trends and approaches. If you can reference specific tools or methods you've used, you're already ahead!
✨Highlight Your Flexibility
Since this role is part-time, emphasise your availability and adaptability. Let them know how you can fit coaching sessions around your schedule. We want them to see that you’re ready to jump in and make an impact without needing a full-time commitment.
✨Prepare for Scenario Questions
Expect questions where you might need to handle hypothetical coaching scenarios. They could ask how you'd manage a difficult client or a challenging situation. Think through potential responses ahead of time to show that you’re ready for anything!
