At a Glance
- Tasks: Supervise cafe bar staff, ensuring excellent service and a welcoming atmosphere.
- Company: Join Bannatyne, a vibrant company focused on team culture and personal growth.
- Benefits: Enjoy free meals, gym membership, flexible hours, and career development opportunities.
- Other info: Dynamic work environment with opportunities for awards and bonuses.
- Why this job: Lead a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 27476 - 27476 £ per year.
Hours: 40 per week
Rate of Pay: £13.70 per hour
Location: Bristol
Are you a dynamic, customer-focused individual who can manage a team effectively while maintaining the highest level of service and quality? If so, Bannatyne is looking for you to fill our Cafe Bar Supervisor role!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Cafe Bar Supervisor:
- Assist the Cafe Bar Manager in supervising and coordinating the activities of cafe bar staff, including scheduling, training and performance management.
- Foster a positive and collaborative team environment, prompting professional growth and development.
- Ensure excellent customer service by greeting guests, addressing inquiries, and resolving complaints promptly and professionally.
- Maintain a welcoming and friendly atmosphere enhancing the overall member experience.
- Support the Cafe Bar Manager in daily operations of the cafe bar, ensuring efficient services and adherence to health and safety regulations.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Assist the Cafe Bar Manager in managing the cafe bar budget, controlling costs and maximising profits.
- Handling cash transactions, managing tills and ensuring accurate financial records.
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne’s high standards, conduct regular checks on equipment and facilities, reporting any maintenance issues to the relevant department.
- Assist in planning and executing promotional activities to attract members and increase sales.
- Required to support the Club and work Duty Management shifts. This will require being responsible for the club during these shifts.
What we are looking for:
- Previous experience in a supervisory role within the hospitality industry or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Strong leadership and team management abilities.
- Excellent customer service and interpersonal skills.
- Good organisational and multitasking skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in basic financial management and reporting (desirable).
- Knowledge of theme nights, party nights and organising member events (advantageous).
Why Bannatyne?
At Bannatyne, we are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture. As a Cafe Bar Supervisor, you will have the opportunity to help lead a dedicated team, provide exceptional service, and contribute to the success of our food and beverage operations. If you are passionate about hospitality and eager to make a difference, apply today and become a valued member of the Bannatyne family!
Cafe Bar Supervisor in Bristol employer: Bannatyne
Bannatyne is an exceptional employer that prioritises a positive and inclusive work culture, offering a range of benefits including flexible schedules, complimentary meals, and extensive personal development opportunities. Located in Bristol, our Cafe Bar Supervisor role allows you to lead a dedicated team while enjoying perks like free gym membership and discounted spa treatments, all within a supportive environment that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Bar Supervisor in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. Let them know you're on the lookout for a Cafe Bar Supervisor role – you never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow Bannatyne and other local cafes on social media. Engage with their posts and stay updated on any job openings. Plus, it shows your interest in the company culture and what they stand for.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think about examples from your past experiences that showcase your leadership skills and ability to handle challenges in a busy cafe environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bannatyne family and ready to contribute to our vibrant team.
We think you need these skills to ace Cafe Bar Supervisor in Bristol
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A bit of enthusiasm can go a long way!
Tailor Your Experience:Make sure to highlight your relevant experience in the hospitality or food and beverage industry. We’re looking for specific examples of how you've led teams or provided excellent customer service, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Bannatyne
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Cafe Bar Supervisor role. Familiarise yourself with the responsibilities listed in the job description, such as team management, customer service, and inventory control. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a supervisor, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you fostered a positive environment and encouraged professional growth among your colleagues. This will illustrate your capability to lead effectively.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you provided excellent customer service or resolved complaints. Practising these scenarios will help you articulate your approach and reassure the interviewer of your commitment to maintaining high service standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
