At a Glance
- Tasks: Keep our gym sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Enjoy flexible hours, free gym membership, and discounted spa treatments.
- Other info: Be part of a supportive team with opportunities for personal development.
- Why this job: Make a real difference in our members' fitness journeys while enjoying great perks.
- Qualifications: Previous cleaning experience and a passion for health and wellness.
The predicted salary is between 25000 - 30000 £ per year.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- Complimentary lunch or breakfast (B-Fed)
- Flexible schedule
- 28 days annual leave increases with tenure
- Free gym membership
- Complimentary gym membership for another person (after 2 years service)
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products
- Discounted Meals and Beverages - 50% cafe/bar
- Career & Personal Development training
- Mental Health, Well-Being and EAP Services
- Length of Service Awards
- Staff Awards and Bonuses
- Discounted entertainment and shopping
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
- Desirable if you have basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Membercare Cleaner | Flexible Hours, Free Gym Membership in Ashford employer: Bannatyne
Bannatyne is an exceptional employer that prioritises the well-being and development of its team members. With flexible hours, a complimentary gym membership, and a supportive work culture, employees are encouraged to thrive both personally and professionally. The company offers numerous benefits, including discounted spa treatments and meals, as well as opportunities for career growth, making it an ideal place for those passionate about fitness and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Membercare Cleaner | Flexible Hours, Free Gym Membership in Ashford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bannatyne's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of a Membercare Assistant, especially your attention to detail and customer service skills.
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Membercare Cleaner | Flexible Hours, Free Gym Membership in Ashford
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know why you love keeping things clean and tidy. Share any experiences that highlight your attention to detail and how you ensure a safe and welcoming environment for others.
Highlight Relevant Experience:Make sure to mention any previous cleaning or domestic roles you've had. We want to see how your past experiences have prepared you for the Membercare Assistant role, so don’t hold back!
Be Personable:Since this role involves interacting with our members, it’s important to convey your friendly and approachable nature in your application. Use a warm tone and share examples of how you’ve provided excellent customer service in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bannatyne
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Membercare Assistant. Familiarise yourself with the cleaning tasks, health and safety regulations, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this job requires a strong focus on cleanliness and hygiene, be prepared to discuss your previous experience in cleaning roles. Share specific examples of how you've maintained high standards in past jobs, and highlight any situations where your attention to detail made a difference.
✨Demonstrate Your Customer Service Skills
As a Membercare Assistant, you'll be interacting with gym members regularly. Think of examples where you've provided excellent customer service or resolved issues effectively. This will show that you have the interpersonal skills needed to create a welcoming environment for members.
✨Be Ready for Practical Questions
Expect some practical questions about cleaning chemicals and equipment, as well as health and safety procedures. Brush up on your knowledge beforehand, and if you have any relevant certifications, be sure to mention them. This will demonstrate your preparedness and commitment to safety in the workplace.
