At a Glance
- Tasks: Keep our fitness centre sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Enjoy flexible hours, free gym membership, and discounted spa treatments.
- Other info: Be part of a supportive team with great career development opportunities.
- Why this job: Make a real difference in our members' experience while staying active.
- Qualifications: Previous cleaning experience and a passion for health and wellness.
The predicted salary is between 25000 - 30000 £ per year.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- Complimentary lunch or breakfast (B-Fed)
- Flexible schedule
- 28 days annual leave increases with tenure
- Free gym membership
- Complimentary gym membership for another person (after 2 years service)
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products
- Discounted Meals and Beverages - 50% cafe/bar
- Career & Personal Development training
- Mental Health, Well-Being and EAP Services
- Length of Service Awards
- Staff Awards and Bonuses
- Discounted entertainment and shopping
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club’s reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
- Desirable if you have basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Cleaner in Ashford employer: Bannatyne
Bannatyne is an exceptional employer that prioritises the well-being and development of its team members. Located in Ashford, we offer a supportive work culture with flexible schedules, competitive pay, and numerous perks including complimentary meals, gym memberships, and discounts on spa treatments. Join us to be part of a dedicated team that values cleanliness and customer service while providing opportunities for personal and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaner in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bannatyne. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to cleaning roles. Think about your past experiences and how they relate to the job description. We want you to feel confident when discussing your skills and how they align with what Bannatyne is looking for.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and approachable nature shine through. Remember, they’re not just looking for someone who can clean; they want someone who can connect with members and contribute to a positive atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Membercare Assistant position.
We think you need these skills to ace Cleaner in Ashford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in cleaning roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your attention to detail and customer service abilities!
Show Your Passion:Let us know why you’re excited about working at Bannatyne! Share your enthusiasm for health and wellness, and how you can contribute to creating a welcoming environment for our members. A little personality goes a long way!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bannatyne
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Membercare Assistant. Familiarise yourself with the cleaning tasks mentioned in the job description, like maintaining gym equipment and following health and safety regulations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Attention to Detail
Since this job requires a strong attention to detail, be prepared to discuss specific examples from your past experience where you excelled in this area. Whether it’s how you tackled a particularly challenging cleaning task or how you ensured a space was spotless, these anecdotes will showcase your suitability for the position.
✨Demonstrate Your Customer Service Skills
As a Membercare Assistant, you'll need to interact with members regularly. Think of times when you've provided excellent customer service in previous roles. Be ready to share these experiences during the interview to highlight your interpersonal skills and your commitment to creating a welcoming environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if Bannatyne is the right fit for you.
