At a Glance
- Tasks: Lead a team to deliver exceptional spa experiences and manage daily operations.
- Company: Join Bannatyne, a leader in health and wellness with a commitment to excellence.
- Benefits: Enjoy flexible hours, free gym membership, and discounted spa treatments.
- Why this job: Make a real impact in wellness while developing your career in a supportive environment.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy qualification and strong customer service skills.
- Other info: Dynamic work culture with opportunities for personal and professional growth.
The predicted salary is between 31000 - 32000 £ per year.
Hours: 40 hours
Rate of Pay: £31k-£32k base salary depending on experience and up to £36k OTE.
Location: Aberdeen
Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne’s luxurious spa invites you to join our team as a Spa Manager!
Our Perks:
- B-fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Spa Manager:
- Oversee daily operations of the spa, ensuring a seamless and relaxing experience for all guests.
- Lead, motivate, and manage a team of skilled therapists and support staff.
- Develop and implement strategies to increase spa revenue and client satisfaction.
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required.
- Maintain the highest standards of cleanliness, safety and customer service.
- Manage inventory, budgets and scheduling to ensure efficient spa operations.
- Creating a positive and collaborative work environment promoting professional growth and development.
What we are looking for:
- Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Be KPI driven and results focused.
- Have dynamic interpersonal skills and a customer focused attitude.
- Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email.
- Proven experience of delivering excellent customer service.
- Be flexible and proactive in managing multiple priorities.
- The ability to make decisions, solve problems and take appropriate action.
- Experience of managing a team and strong people development skills.
- The ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had Knowledge of ELEMIS products and treatments.
Why Bannatyne?
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you’ll play a pivotal role in delivering the ultimate spa experience.
Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen!
Spa Beauty Manager in Aberdeen employer: Bannatyne
Contact Detail:
Bannatyne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Beauty Manager in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and beauty industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, sometimes it’s who you know that can help you land that Spa Beauty Manager role!
✨Tip Number 2
Show off your skills! If you’ve got experience in delivering exceptional customer service or managing a team, make sure to highlight those during interviews. Use specific examples to demonstrate how you’ve made a positive impact in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to spas you admire, like Bannatyne, and express your interest in working with them. A little initiative can go a long way in making a great impression.
✨Tip Number 4
Prepare for the interview! Research Bannatyne’s values and what they look for in a Spa Manager. Be ready to discuss how your qualifications, like your NVQ Level 2 & 3, align with their needs. And don’t forget to apply through our website for a smoother process!
We think you need these skills to ace Spa Beauty Manager in Aberdeen
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for wellness and customer service shine through in your application. We want to see how your passion aligns with our mission at Bannatyne!
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in managing teams and delivering exceptional customer service. We love seeing how you've made a difference in previous roles!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Spa Beauty Manager role. Share specific examples of your achievements and how they relate to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bannatyne
✨Know Your Spa Treatments
Brush up on the various spa treatments you might be expected to perform or oversee. Be ready to discuss your experience with massages, facials, and other services. This shows your passion for wellness and your hands-on knowledge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved team performance. This will demonstrate your ability to create a positive work environment.
✨Understand Customer Service Excellence
Be ready to talk about what exceptional customer service means to you. Share experiences where you went above and beyond for a client, as this role is all about delivering outstanding guest experiences.
✨Familiarise Yourself with ELEMIS Products
If you have knowledge of ELEMIS products, make sure to highlight it during the interview. If not, do a bit of research beforehand. Showing that you’re proactive about learning can set you apart from other candidates.