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- Tasks: Perform spa treatments and mentor junior therapists while ensuring exceptional client experiences.
- Company: Join Bannatyne Group, a leading name in health and wellness dedicated to excellence.
- Benefits: Enjoy flexible hours, free gym membership, discounted treatments, and 28 days annual leave.
- Why this job: Make a real impact on clients' well-being in a luxurious environment with a supportive team.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy qualification and proven experience as a Spa Therapist required.
- Other info: Opportunity for career development and recognition through awards and bonuses.
The predicted salary is between 20000 - 25000 £ per year.
Location: Cardiff
Department: Spa
Job type: Permanent
Salary: £20,633
Hours: 32 per week
Rate of Pay: £12.40 per hour
Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you’re ready to take your career to the next level, we want to hear from you!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Senior Spa Therapist:
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
- Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.
- Liaise and support the Spa Manager.
- Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
- Ensure the proper use of spa equipment and maintain high standards of cleanliness.
- Build and maintain strong client relationships, encouraging repeat visits and referrals.
- Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
- Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- Stay informed about the latest industry trends and techniques to continuously enhance your skills.
- Adhere to all company health and safety guidelines.
What we are looking for:
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Proven experience as a Spa Therapist.
- Strong interpersonal and communication skills with a customer-focused attitude.
- A genuine passion for health, wellness and customer service.
- Ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge and experience of ELEMIS products along with experience in guiding, managing and motivating teams to bring collective success. Proven experience of upselling and cross-selling to maximise profits would also be beneficial.
Why Bannatyne?
At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients' well-being. You’ll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.
Ready to lead and inspire while advancing your career? Apply now and become part of the Bannatyne family!
Join us at Bannatyne, where your expertise will shine, and your leadership will transform lives!
Senior Spa Beauty Therapist employer: Bannatyne Ltd.
Contact Detail:
Bannatyne Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Beauty Therapist
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. As a Senior Spa Therapist, you'll be expected to mentor junior staff, so share examples of how you've successfully guided and motivated others in previous roles.
✨Tip Number 2
Familiarise yourself with ELEMIS products before your interview. Since knowledge of these products is desirable, being able to discuss their benefits and how you’ve used them in treatments can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Highlight specific instances where you’ve gone above and beyond for clients, as this role requires a strong focus on creating a relaxing and rejuvenating experience for guests.
✨Tip Number 4
Stay updated on the latest trends in the wellness industry. Being knowledgeable about new techniques and treatments will demonstrate your commitment to continuous learning and could impress the hiring team.
We think you need these skills to ace Senior Spa Beauty Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Therapist. Emphasise your qualifications, such as NVQ Level 2 & 3 in Beauty Therapy, and any specific skills related to the treatments mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and exceptional service. Mention your experience in leading and mentoring teams, as well as your ability to build strong client relationships, which are key aspects of the role.
Highlight Relevant Experience: In your application, be sure to detail your previous roles and responsibilities that align with the job description. Include any experience with ELEMIS products and your success in upselling services, as this will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the beauty therapy industry.
How to prepare for a job interview at Bannatyne Ltd.
✨Showcase Your Skills
Be prepared to discuss your experience with various spa treatments, especially massages and facials. Highlight any specific techniques or products you excel in, particularly ELEMIS products, as this could set you apart from other candidates.
✨Demonstrate Leadership Qualities
Since the role involves mentoring junior therapists, share examples of how you've led or supported a team in the past. Discuss your approach to fostering a positive learning environment and how you motivate others to achieve their best.
✨Emphasise Customer Service
Bannatyne Group values exceptional service, so be ready to talk about how you build rapport with clients. Share stories that illustrate your customer-focused attitude and how you've encouraged repeat visits through excellent service.
✨Stay Updated on Industry Trends
Show your passion for wellness by discussing recent trends or techniques in the beauty therapy industry. This demonstrates your commitment to continuous learning and your ability to bring fresh ideas to the team.
