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- Tasks: Join our team as Waiting Staff, delivering exceptional service to guests.
- Company: Bannatyne Group values well-being and fosters a supportive, inclusive culture.
- Benefits: Enjoy FREE health club membership, discounts on food, spa treatments, and hotel stays.
- Why this job: Be part of a fun, high-performing team focused on customer satisfaction and personal growth.
- Qualifications: Previous experience in hospitality, excellent customer service skills, and a professional attitude required.
- Other info: Flexible hours and opportunities for career advancement await you!
Applications are invited for Waiting Staff to join our dynamic team at one of our prestigious hotels. This role will require you to be dedicated and enthusiastic when attending to guests' needs. You will work closely with the restaurant manager to ensure a memorable and faultless service. We aim to create an enjoyable atmosphere for all our visitors and as an inspirational host of the restaurant you will be expected to go the extra mile at all times to deliver a great customer experience.
We are looking for someone with previous experience within hotels or restaurants, experience of up-selling, a professional attitude and passion for the hospitality industry. We require excellent customer service, good interpersonal skills, strong communication and are looking for someone hard-working and flexible.
Working for the Bannatyne Group is more than just a job. Here at Bannatyne we are dedicated to well-being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming and inclusive culture with plenty of team support and growth opportunities.
We offer a great range of Company benefits including:
- FREE membership to our premium Health Clubs
- 50% discount in our cafe bar (including on-site Starbucks products)
- 30% discount on Grenade products purchased in our cafe bar
- 30% discount on spa treatments and 20% discount on products
- Up to 50% discounted overnight stays at any of the Bannatyne Hotels
- Access to our benefits hub including high street and entertainment saving vouchers
- Refer a friend incentive scheme
- Employee Assistance Programme (Free 24hr personal support service)
Committed to investing in our people, we also offer opportunities for advancement and career progression, providing every employee a platform to be the best they can be.
If you like to have fun whilst working hard, be part of a high performing team with customer focus and want to enjoy the rewards this brings, click APPLY now!
We reserve the right to close this advert before the closing date if sufficient applicants have been received.
Waiting Staff - Bury St Edmunds employer: Bannatyne Health Club
Contact Detail:
Bannatyne Health Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff - Bury St Edmunds
✨Tip Number 1
Familiarise yourself with the Bannatyne Group's values and culture. Understanding their commitment to well-being and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your previous experience in hospitality, especially any roles where you had to up-sell or provide exceptional customer service. Be ready to share specific examples that demonstrate your skills.
✨Tip Number 3
Prepare to discuss how you handle challenging situations with guests. Showcasing your problem-solving skills and ability to maintain a positive atmosphere can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the Bannatyne Group if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Waiting Staff - Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles in waiting staff or customer service, and showcase your ability to up-sell and create a memorable guest experience.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Bannatyne Group and how your skills align with their values of providing excellent customer service.
Showcase Your Interpersonal Skills: In your application, highlight your strong communication and interpersonal skills. Provide examples of how you've successfully interacted with customers in past roles, demonstrating your ability to create a welcoming atmosphere.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Bannatyne Health Club
✨Show Your Enthusiasm
Make sure to express your passion for the hospitality industry during the interview. Share specific examples of how you've gone the extra mile for guests in previous roles, as this aligns with what the company values.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experience in customer service. Highlight situations where you successfully handled difficult customers or provided exceptional service, as this will showcase your interpersonal skills.
✨Know the Menu and Upselling Techniques
Familiarise yourself with common menu items and think about how you would upsell them. Being able to discuss how you can enhance the dining experience through recommendations will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and the company's approach to customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
