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- Tasks: Perform spa treatments and mentor junior therapists while ensuring high-quality service.
- Company: Join Bannatyne Group, a leading name in health and wellness.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments and products.
- Why this job: Make a real impact on clients' well-being in a luxurious environment with a supportive team.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy qualification and proven experience as a Spa Therapist required.
- Other info: Opportunity for career development and recognition through awards and bonuses.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you’re ready to take your career to the next level, we want to hear from you!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Senior Spa Therapist:
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
- Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.
- Liaise and support the Spa Manager.
- Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
- Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
- Build and maintain strong client relationships, encouraging repeat visits and referrals.
- Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
- Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- Stay informed about the latest industry trends and techniques to continuously enhance your skills.
- Adhering to all company health and safety guidelines.
What we are looking for:
- Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Proven experience as a Spa Therapist.
- Have strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge and experience of ELEMIS products along with experience of guiding, managing and motivating teams to bring collective success. It would also be beneficial if you had proven experience of upselling and cross-selling to maximise profits.
Why Bannatyne?
At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients' well-being. You’ll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.
Ready to lead and inspire while advancing your career? Apply now and become part of the Bannatyne family! Join us at Bannatyne, where your expertise will shine, and your leadership will transform lives!
Senior Spa Therapist - Luton employer: Bannatyne Health Club
Contact Detail:
Bannatyne Health Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist - Luton
✨Tip Number 1
Familiarise yourself with the latest spa treatments and techniques, especially those related to ELEMIS products. This knowledge will not only enhance your skills but also show your commitment to staying current in the industry.
✨Tip Number 2
Network with other professionals in the wellness and beauty industry. Attend local events or workshops to meet potential colleagues and mentors who can provide insights into the role and company culture at Bannatyne.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've mentored or supported junior therapists in previous roles. Highlighting your ability to lead a team will make you stand out as a candidate.
✨Tip Number 4
Prepare to discuss your customer service philosophy during the interview. Be ready to share specific instances where you've gone above and beyond for clients, as this aligns perfectly with Bannatyne's focus on exceptional service.
We think you need these skills to ace Senior Spa Therapist - Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Therapist. Emphasise your qualifications, such as NVQ Level 2 & 3, and any specific skills related to the treatments mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and exceptional service. Mention your experience in leading and mentoring teams, as well as your ability to build strong client relationships.
Highlight Relevant Experience: In your application, focus on your proven experience as a Spa Therapist. Include examples of how you've successfully upsold services or products, and any experience you have with ELEMIS products.
Showcase Your Interpersonal Skills: Since strong interpersonal and communication skills are essential for this role, provide examples in your application that demonstrate your customer-focused attitude and ability to establish rapport with clients.
How to prepare for a job interview at Bannatyne Health Club
✨Showcase Your Expertise
Be prepared to discuss your experience with various spa treatments, especially massages and facials. Highlight any specific techniques or products you excel in, particularly ELEMIS products, as this will demonstrate your knowledge and passion for the role.
✨Demonstrate Leadership Skills
Since the position involves mentoring junior therapists, share examples of how you've successfully led or supported a team in the past. Discuss your approach to fostering a positive learning environment and how you motivate others to achieve their best.
✨Emphasise Customer Service
Prepare to talk about your customer service philosophy. Share anecdotes that illustrate your ability to build rapport with clients and ensure they have a relaxing and rejuvenating experience. This is crucial for a role focused on wellness and client satisfaction.
✨Stay Updated on Industry Trends
Research the latest trends in the spa and wellness industry. Be ready to discuss how you keep your skills current and how you can bring innovative ideas to the team at Bannatyne Group. This shows your commitment to professional growth and excellence.
