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- Tasks: Keep our fitness centre sparkling clean and welcoming for all members.
- Company: Bannatyne is a leading fitness and wellness provider in the UK.
- Benefits: Enjoy flexible hours, free gym membership, and discounted spa treatments.
- Why this job: Join a supportive team and make a real impact on member experiences.
- Qualifications: Previous cleaning experience and a passion for health and customer service required.
- Other info: Opportunities for career development and recognition through awards.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
- Desirable if you have basic knowledge of cleaning chemicals and equipment.
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Cleaner - Perth employer: Bannatyne Health Club
Contact Detail:
Bannatyne Health Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner - Perth
✨Tip Number 1
Familiarise yourself with Bannatyne's values and mission. Understanding their commitment to cleanliness and customer service will help you align your approach during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare to discuss your previous cleaning experience in detail. Be ready to share specific examples of how you've maintained high standards in past roles, as this will demonstrate your attention to detail and reliability.
✨Tip Number 3
Showcase your interpersonal skills by preparing to engage in a friendly conversation during the interview. Since the role involves interacting with members, displaying a warm and approachable attitude can set you apart from other candidates.
✨Tip Number 4
Be flexible and open about your availability. Given the varied hours required for the position, expressing your willingness to work different shifts, including early mornings and weekends, will make you a more attractive candidate.
We think you need these skills to ace Cleaner - Perth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or domestic roles. Emphasise your attention to detail, time management skills, and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your commitment to maintaining high cleanliness standards. Mention specific examples of how you've excelled in similar roles.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills. Mention your ability to work independently and follow instructions, as these are key qualities the employer is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Bannatyne Health Club
✨Show Your Attention to Detail
As a Cleaner, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've ensured cleanliness and hygiene in previous roles. Highlight any particular cleaning tasks you excelled at.
✨Demonstrate Your Customer Service Skills
Since the role involves interacting with members, it's important to showcase your interpersonal skills. Share experiences where you provided excellent customer service or resolved issues effectively, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions about cleaning chemicals and equipment. Brush up on your knowledge of safety guidelines and procedures related to cleaning. This shows that you are not only experienced but also safety-conscious.
✨Express Your Passion for Health and Wellness
Bannatyne values a genuine passion for health and wellness. Be sure to convey your enthusiasm for fitness and how it aligns with the company's mission. This can set you apart from other candidates.
