At a Glance
- Tasks: Keep our fitness centre sparkling clean and welcoming for all members.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Enjoy free gym membership, flexible hours, and discounted spa treatments.
- Other info: Be part of a supportive team with great career growth opportunities.
- Why this job: Make a real difference in members' fitness journeys while developing your skills.
- Qualifications: Experience in cleaning roles and a passion for customer service.
The predicted salary is between 13.4 - 13.4 £ per hour.
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
- Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
- Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
- Empty trash bins, replace liners and ensure waste is disposed of properly.
- Maintain the outdoor space, litter picks/binstores etc.
- Follow all health and safety regulations to ensure a safe environment for members and staff.
- Use cleaning chemicals and equipment according to safety guidelines and procedures.
- Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
- Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
- Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
- Monitor cleaning supplies and equipment, ensuring adequate stock.
- Basic maintenance where skills permit such as changing bulbs etc.
- Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
- Participate in team meetings and training sessions as required.
What we are looking for:
- Previous experience in domestic/cleaning roles.
- Strong attention to detail and thoroughness in cleaning tasks.
- Good time management and organisational skills.
- Ability to follow instructions and work independently.
- Strong interpersonal and communications skills and a customer focused attitude.
- A genuine passion for health, wellness and customer service.
- The ability to establish rapport, build trust and demonstrate credibility.
- Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
- Ability to work flexible hours, including weekends and holidays.
- Desirable to have basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect. We offer competitive compensation, ongoing training and a supportive team culture. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
StudySmarter Expert Advice🤫
We think this is how you could land Membercare Assistant - Bristol
✨Join Local Fitness Communities
Get involved in local fitness groups or clubs. Join classes, workshops, or events where personal trainers gather—this is your chance to showcase your skills and passion. Plus, networking with fellow fitness enthusiasts can lead you to part-time roles or insider info on openings!
✨Offer Free Workshops
Consider hosting free fitness workshops or classes in your area. Not only does this build your reputation, but it also showcases your expertise to potential clients and hiring managers. You might just catch the eye of someone from Bannatyne Health Club looking for trainers!
✨Utilise Social Media Wisely
Leverage platforms like Instagram and Facebook to post workout tips, transformations, and client testimonials. Create a professional presence that highlights your personal training style, and don’t shy away from tagging local gyms or fitness brands that might be hiring part-time trainers!
✨Apply Directly to Gyms
Don’t just rely on job boards! Head to local gyms and fitness centres and ask if they're looking for part-time trainers. A personal visit can make you stand out, plus you might get a chance to demonstrate your skills right then and there. And remember, check out the careers page on Bannatyne Health Club's website too!
We think you need these skills to ace Membercare Assistant - Bristol
Some tips for your application 🫡
Show off your qualifications:Make sure to highlight your fitness qualifications and certifications prominently on your CV. If you’ve got any relevant courses or specialisations like nutrition or fitness classes, shout about them! It gives us a quick insight into your expertise in personal training.
Bring your personality to your cover letter:We’re looking for someone who not only knows their stuff but can also connect with clients. Use your cover letter to showcase your passion for fitness and how you can motivate others. Share a brief story or experience that demonstrates your coaching style – this is your chance to let your personality shine!
Tailor your experience to the role:When detailing your experience, focus on roles where you've helped others reach their fitness goals. Mention any part-time work or volunteer roles in fitness that show your ability to coach and support clients. This lets us see how you will relate to our clients at Bannatyne Health Club.
Keep it concise but impactful:As it's part-time, we know time is of the essence! Keep your CV and cover letter concise while ensuring they pack a punch. Use bullet points for easy reading and focus on key achievements in your previous roles. It makes it easier for us to see the value you can bring to Bannatyne Health Club!
How to prepare for a job interview at Bannatyne Health Club
✨Showcase Your Coaching Skills
Since you’re applying for a part-time role in fitness and personal training, be prepared to demonstrate your coaching abilities. This might involve a practical assessment where they'll ask you to conduct a mini training session or walk them through a workout, so brush up on your cues and motivational techniques!
✨Know Your Fitness Tech
Be ready to discuss the fitness technology and tools you're familiar with, like apps for tracking workouts or nutrition. Many clients now look for trainers who can integrate tech into their training, so mentioning tools or platforms you’ve used can show you’re up-to-date with current trends in the fitness industry.
✨Highlight Your Availability and Flexibility
As a part-time trainer, your availability is key. Be clear about your schedule and show you're adaptable to clients' needs. Highlight any previous experience working with varied client schedules, which is often crucial in this role, as people might want sessions early mornings or late evenings.
✨Share Your Success Stories
Prepare to discuss specific examples of your past clients' successes. Whether it's helping someone achieve their weight loss goals or improving their strength, having concrete stories will help illustrate your impact. Bring along any testimonials or results, if you have them, to make your case even stronger when chatting with Bannatyne Health Club.
