At a Glance
- Tasks: Assist in managing the spa, deliver treatments, and support team performance.
- Company: Join Bannatyne Group, a leader in health and wellness with a vibrant culture.
- Benefits: Enjoy FREE health club membership, discounts on products, and career growth opportunities.
- Why this job: Be part of a fun, customer-focused team while developing your skills in a dynamic environment.
- Qualifications: Must have NVQ level 3 Beauty Therapy qualification or equivalent.
- Other info: Flexible hours and potential for advancement in a supportive workplace.
Assistant Spa Beauty Manager – Darlington Job Title : Assistant Spa Beauty Manager Hours : 24 hours per week Rate of Pay : 12.70 per hour Location : Darlington About the Role Applications are invited for an Assistant Spa Manager within one of our prestigious health clubs. Here at the spa we are dedicated to our members and strive to find people who are passionate about exemplary customer service. The Bannatyne Spa offers a diverse spa menu in vibrant health club environments including beauty and working with leading suppliers such as Elemis, Nouveau lashes, OPI, Lycon and Lava Shells. We are looking for someone hard-working, flexible and customer friendly with strong retail experience and an appetite to learn new skills. We require natural leadership qualities, strong people development skills, effective time management and a strong work ethic. You should be confident to cover the Spa when the Spa Manager is out of the business. Performance is measured through objective KPIs such as profit retail performance, profit conversion and mystery shopping. Rewards are given through discretionary monthly commission schemes on achievement of good results. The successful applicant must hold a NVQ level 3 Beauty Therapy qualification or equivalent and must be dedicated to achieving business results through the management of people and KPI’s. You will need to demonstrate competency in all aspects of the role when reporting to the Spa Manager. These will include assisting performance management of the team, income generation, achievement of profit expectations, implementation of promotions and processes, cost management and maintaining high standards within the Spa environment. In addition you will be expected to deliver treatments to an exceptional standard. Elemis trained is desirable but not essential. About the Company Working for the Bannatyne Group is more than just a job. Here at Bannatyne we are dedicated to well-being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming and inclusive culture with plenty of team support and growth opportunities. We offer a great range of Company benefits including FREE membership to our premium Health Clubs and discounted products and services. Rewards & benefits include:- FREE membership to our premium Health Clubs 50% discount in our cafe bar (including on-site Starbucks products) 30% discount on Grenade products purchased in our cafe bar 30% discount on spa treatments and 20% discount on products Up to 50% discounted overnight stays at any of the Bannatyne Hotels Access to our benefits hub including high street and entertainment saving vouchers Refer a friend incentive scheme Employee Assistance Programme (Free 24hr personal support service) Committed to investing in our people, we also offer opportunities for advancement and career progression, providing every employee a platform to be the best they can be. If you like to have fun whilst working hard, be part of a high performing team with customer focus and want to enjoy the rewards this brings, click APPLY now! We reserve the right to close this advert before the closing date if sufficient applicants have been received.
Assistant Spa Beauty Manager - Darlington employer: Bannatyne Health Club
Contact Detail:
Bannatyne Health Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Beauty Manager - Darlington
✨Tip Number 1
Familiarize yourself with the Bannatyne Spa's diverse menu and the products they use, such as Elemis and OPI. This knowledge will not only help you stand out during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in retail or customer service, especially in a spa or beauty environment. Be ready to discuss specific examples of how you've contributed to sales or improved customer satisfaction.
✨Tip Number 3
Demonstrate your leadership skills by preparing examples of how you've successfully managed or developed a team in the past. This will be crucial since you'll need to cover for the Spa Manager when they're away.
✨Tip Number 4
Research the key performance indicators (KPIs) relevant to the role, such as profit retail performance and mystery shopping. Being knowledgeable about these metrics will show that you're results-driven and ready to contribute to the spa's success.
We think you need these skills to ace Assistant Spa Beauty Manager - Darlington
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your retail experience and any previous roles in customer service. Mention specific examples of how you've demonstrated strong people development skills and effective time management.
Showcase Your Qualifications: Clearly state your NVQ level 3 Beauty Therapy qualification or equivalent. If you have any additional training, such as Elemis, be sure to include that as well.
Demonstrate Leadership Skills: Provide examples of how you've taken on leadership roles in the past. Discuss situations where you've managed a team or covered for a manager, showcasing your natural leadership qualities.
Express Your Passion: Convey your enthusiasm for the beauty and wellness industry. Share why you are passionate about providing exemplary customer service and how you align with the values of Bannatyne Group.
How to prepare for a job interview at Bannatyne Health Club
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exemplary customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Qualities
Highlight any previous leadership roles or experiences where you managed a team. Discuss how you motivate others and handle performance management, as these skills are crucial for the Assistant Spa Beauty Manager position.
✨Familiarize Yourself with Spa Treatments
Even if you are not Elemis trained, it’s beneficial to have knowledge about various spa treatments and products. Be prepared to discuss your experience with beauty therapies and how you can deliver treatments to an exceptional standard.
✨Understand Key Performance Indicators (KPIs)
Since performance is measured through KPIs, familiarize yourself with common metrics in the spa industry. Be ready to discuss how you would contribute to achieving profit expectations and improving retail performance.