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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a vibrant fitness environment.
- Company: Join Bannatyne, a community-focused wellness brand with state-of-the-art facilities.
- Benefits: Enjoy flexible hours, complimentary meals, gym membership, and discounts on spa treatments.
- Why this job: Make a real impact on health and wellness while developing your leadership skills.
- Qualifications: Experience in management within fitness or hospitality and a passion for health.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Hours: 40 hours per week
Rate of Pay: £35,360 per year
Location: Chingford
Perks:
- Complimentary lunch or breakfast
- Flexible schedule
- 28 days annual leave increases with tenure
- Free gym membership
- Complimentary gym membership for another person (after 2 years service)
- Discounted Spa Treatments – 30%
- Discounted Spa Goods – 20% (ELEMIS products)
- Discounted Meals and Beverages – 50% cafe/bar
- Career & Personal Development training
- Mental Health, Well-Being and EAP Services
- Length of Service Awards
- Staff Awards and Bonuses
- Discounted entertainment and shopping
A typical day in the life of an Assistant General Manager:
- Assist the General Managers in all aspects of club management
- Lead, motivate, and support a diverse team of fitness professionals and support staff
- Ensure the highest standards of customer service are maintained at all times
- Manage members' inquiries, feedback, and complaints professionally and efficiently
- Oversee health and safety procedures to ensure a safe environment for members and staff
- Support in financial management, including budgeting, forecasting, and expense control
- Promote and execute marketing strategies to attract and retain members
- Coordinate and manage events, promotions, and community outreach initiatives
What we are looking for:
- Proven experience in a supervisory or managerial role within the fitness or hospitality industry
- Strong knowledge in commercial awareness and a basic understanding of leisure industry software
- Excellent interpersonal and communications skills and a customer focused attitude
- A genuine passion for health, wellness, and a desire to inspire others
- Strong leadership skills with the ability to motivate and develop a team
- The ability to establish rapport, build trust and demonstrate credibility
- The ability to multitask and manage time effectively in a fast-paced environment
- A proactive and positive attitude with a customer-first mindset
- The ability to work to deadlines and be KPI driven
- Strong knowledge and understanding of Health and Safety processes/policies
- Ability to work flexible hours, including weekends and holidays
- Hours can be 5:30am starts to 10:30pm finishes
Desirable:
- Knowledge of cafe/bar membership sales
- Desirable crisis management experience
Why Bannatyne?
Bannatyne is more than just a gym; we're communities dedicated to wellness and well-being. With state of the art facilities and a wide range of classes and services, we provide our members with the tools they need to lead healthier, happier lives.
How to apply:
If you're ready to take the next step in your career and join a team that's committed to excellence we'd love to hear from you! Bannatyne is an equal opportunity employer, and we celebrate diversity, we are committed to creating an inclusive environment for all employees.
Join us at Bannatyne, where health, happiness and careers thrive!
Assistant General Manager - Chingford in Westminster employer: Bannatyne Group
Contact Detail:
Bannatyne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Chingford in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company culture at Bannatyne. Understand their values and how they promote health and wellness. This will help you tailor your answers and show that you’re genuinely interested in being part of their community.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or handled a tough situation. Being able to share these stories will demonstrate your capability as an Assistant General Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and perks we offer, making it easier for you to land that dream role with us.
We think you need these skills to ace Assistant General Manager - Chingford in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant General Manager role. Highlight your supervisory experience in the fitness or hospitality industry, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for health and wellness, and explain why you want to join our team at Bannatyne. Be genuine and let your personality come through!
Showcase Your Leadership Skills: In your application, emphasise your leadership abilities and how you've motivated teams in the past. We love seeing examples of how you've inspired others and created a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Bannatyne Group
✨Know the Company Inside Out
Before your interview, take some time to research Bannatyne. Understand their values, mission, and what makes them unique in the fitness industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a diverse team. Prepare examples from your past experiences where you've successfully motivated and developed a team. Highlight your ability to handle challenges and maintain high standards of customer service.
✨Demonstrate Your Customer Focus
Bannatyne prides itself on excellent customer service. Be ready to discuss how you've handled member inquiries, feedback, and complaints in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to multitask in a fast-paced environment. Think of scenarios related to health and safety procedures or crisis management, and be prepared to explain how you would handle them effectively.
