At a Glance
- Tasks: Promote memberships, conduct tours, and engage with potential members to drive sales.
- Company: Join Bannatyne, a leader in fitness and wellness across the UK.
- Benefits: Free gym membership, flexible hours, 28 days leave, and discounts on spa treatments.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Be part of a dynamic team helping others achieve their health goals.
- Qualifications: Strong communication skills and a passion for fitness are essential.
The predicted salary is between 22000 - 26000 £ per year.
Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and fitness goals. We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.
Our Perks:
- B-Fed – complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments – 30%.
- Discounted Spa Goods – 20% ELEMIS Products.
- Discounted Meals and Beverages – 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well‑Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
Responsibilities:
- Promote and sell memberships through tours, presentations and follow‑ups with prospective members.
- Conduct engaging and informative tours of the club, highlighting key features and benefits.
- Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities.
- Provide a welcoming and informative experience for all potential and new members.
- Handle inquiries, appointments and follow‑up calls in a professional and timely manner.
- Manage the membership sign‑up process, including completing contracts, entering data into the membership system and processing payments.
- Maintain accurate and up‑to‑date membership records and ensure confidentiality of member information.
- Assist with administrative tasks such as preparing reports and tracking sales metrics.
- Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members.
- Participate in member retention activities, such as welcome calls and satisfaction surveys, to enhance member engagement and loyalty.
- Promote club programmes, services and events to current and prospective members.
- Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager.
Qualifications:
- Good organisational and multitasking abilities.
- Ability to think outside the box and be a self‑starter with initiative.
- Strong interpersonal and communication skills with a customer‑focused attitude.
- Genuine passion for health, wellness and customer service.
- Ability to establish rapport, build trust and demonstrate credibility.
- Ability to work to deadlines and be KPI‑driven.
- Ability to work flexible hours, including weekends and holidays.
- Previous experience in a sales, customer service or fitness environment with strong sales and negotiation skills and a proven track record of achieving targets is desirable.
- Degree or qualification in sales, marketing or a related field is advantageous.
We offer competitive compensation, opportunities for professional development and a supportive team culture. If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family!
Membership Advisor - Skelmesdale in Skelmersdale employer: Bannatyne Group
Bannatyne's is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With benefits like flexible schedules, complimentary meals, and extensive training opportunities, our Skelmersdale location fosters a supportive environment where you can thrive in your role as a Membership Advisor while helping others achieve their health and fitness goals.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Advisor - Skelmesdale in Skelmersdale
✨Tip Number 1
Get to know the company inside out! Research Bannatyne's values, services, and what makes them stand out in the fitness industry. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you’d sell a membership. Prepare a short, engaging introduction about who you are and why you’re the perfect fit for the Membership Advisor role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re proactive and genuinely interested in the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your enthusiasm for the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Membership Advisor - Skelmesdale in Skelmersdale
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and wellness shine through. We want to see that you genuinely care about helping others achieve their health goals, so share any personal experiences or motivations that drive you.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Membership Advisor role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you can contribute to our team.
Be Professional Yet Approachable:While we love a friendly vibe, it's important to maintain professionalism in your written application. Strike a balance by being personable but also clear and concise in your communication, showing us that you can connect with potential members.
Apply Through Our Website:We encourage you to submit your application directly through our website. This not only streamlines the process but also ensures that your application reaches us quickly. Plus, it shows you're proactive and tech-savvy!
How to prepare for a job interview at Bannatyne Group
✨Know the Company Inside Out
Before your interview, make sure you research Bannatyne thoroughly. Understand their values, services, and what sets them apart in the fitness industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Sales Skills
As a Membership Advisor, sales skills are crucial. Prepare examples from your past experiences where you've successfully sold a product or service. Be ready to discuss how you can apply those skills to promote memberships and achieve targets at Bannatyne.
✨Engage with Enthusiasm
Bannatyne is looking for dynamic and enthusiastic candidates. During the interview, let your passion for health and wellness shine through. Use positive body language, maintain eye contact, and express your excitement about helping others achieve their fitness goals.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for personal development. This shows that you're not just interested in the job, but also in how you can grow within the company.
