At a Glance
- Tasks: Promote memberships, conduct tours, and provide exceptional customer service.
- Company: Join Bannatyne, a leading fitness and wellness provider in the UK.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments.
- Other info: Great career development opportunities and a positive work environment.
- Why this job: Be part of a supportive team that connects people with fitness solutions.
- Qualifications: Strong communication skills and a passion for health and wellness.
The predicted salary is between 25000 - 30000 £ per year.
Location: Coulby Newham. Pay: £12.71 per hour for over 21s, NMW for under 21s.
About Bannatyne: Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on state‑of‑the‑art facilities and a commitment to helping our members achieve their health and fitness goals.
Perks & Benefits:
- Complimentary lunch or breakfast
- Flexible schedule
- 28 days annual leave, increasing with tenure
- Free gym membership
- Complimentary gym membership for a second person after 2 years of service
- 30% discount on spa treatments
- 20% discount on spa goods and ELEMIS products
- 50% discount on cafe/bar meals and beverages
- Career & Personal Development training
- Mental Health, Well‑Being and EAP Services
- Length of Service awards
- Staff awards and bonuses
- Discounted entertainment and shopping
Typical Day:
- Promote and sell memberships through tours, presentations and follow‑ups.
Responsibilities:
- Conduct engaging and informative tours, highlighting key features and benefits.
- Achieve and exceed individual and team sales targets.
- Provide welcoming experiences for all potential and new members.
- Handle inquiries, appointments and follow‑up calls professionally and timely.
- Manage the membership sign‑up process, including contracts, system entry and payment processing.
- Maintain accurate membership records with confidentiality.
- Assist with administrative tasks such as reports and sales metrics.
- Collaborate with fitness and customer service teams for seamless onboarding.
- Participate in member retention activities (welcome calls, surveys).
- Promote club programs, services and events to current and prospective members.
- Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager.
Qualifications & Skills:
- Good organisational and multitasking abilities.
- Self‑starter with initiative and ability to think outside the box.
- Strong interpersonal and communication skills.
- Customer‑focused attitude and genuine passion for health, wellness and customer service.
- Ability to establish rapport, build trust and demonstrate credibility.
- KPIs driven, able to work to deadlines.
- Flexible working hours, including weekends and holidays.
Desirable Experience:
- Previous experience in sales, customer service or fitness, with strong sales and negotiation skills.
- Degree or qualification in sales, marketing or a related field is advantageous.
Why Join Bannatyne? Bannatynes are dedicated to creating a positive and inclusive work environment where team members thrive. As a Membership Advisor you will be a key player in our growth, connecting people with fitness solutions that improve their lives.
Compensation & Development: Competitive compensation, opportunities for professional development and a supportive team culture.
How to Apply: Passionate about fitness and sales? Apply today and become a valued member of the Bannatyne family.
Membership Advisor - Coulby Newham employer: Bannatyne Group
Bannatyne is an exceptional employer that fosters a positive and inclusive work environment, making it an ideal place for those passionate about fitness and customer service. As a Membership Advisor in Coulby Newham, you will enjoy competitive pay, flexible scheduling, and numerous benefits including complimentary meals, gym memberships, and discounts on spa services. With a strong focus on career development and employee well-being, Bannatyne offers a supportive culture where you can thrive and make a meaningful impact on members' health and wellness journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Advisor - Coulby Newham
✨Tip Number 1
Get to know the company inside out! Research Bannatyne's values, services, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for fitness and wellness.
✨Tip Number 2
Practice your pitch! Think about how you’d sell a membership to someone. Role-play with a friend or in front of the mirror. The more comfortable you are, the better you'll connect with potential members during your interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it shows you're genuinely interested in being part of the Bannatyne family.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and keep you fresh in their minds.
We think you need these skills to ace Membership Advisor - Coulby Newham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fitness and wellness shine through. We want to see that you genuinely care about helping others achieve their health goals!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in sales or customer service. We love seeing how your skills align with what we do at Bannatyne!
Be Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and structure your application well, so it’s easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Membership Advisor role.
How to prepare for a job interview at Bannatyne Group
✨Know the Company Inside Out
Before your interview, take some time to research Bannatyne. Understand their values, services, and what makes them stand out in the fitness industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Sales Skills
As a Membership Advisor, sales skills are crucial. Prepare examples from your past experiences where you've successfully sold a product or service. Be ready to discuss how you can apply those skills to promote memberships and achieve sales targets at Bannatyne.
✨Demonstrate Your Passion for Fitness
Bannatyne is all about health and wellness, so make sure to express your passion for fitness during the interview. Share your personal fitness journey or any relevant experiences that highlight your commitment to a healthy lifestyle. This will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and company culture. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the Bannatyne family.
