Bannatyne Group is seeking a proactive Member Xperience Manager to drive member engagement and conversion across our UK wellness clubs. You will oversee net member movement, support the central marketing plan, and nurture relationships with both existing and prospective members.
You will lead retention initiatives, train staff on tours and customer service, and promote club activities via social media while coordinating events and Start Smart incentives within the first 12 weeks.
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Member Experience & Engagement Lead employer: Bannatyne Group
Bannatyne is an exceptional employer that prioritises the well-being and development of its team members. With a strong commitment to creating a positive and inclusive work environment, employees enjoy a range of benefits including flexible schedules, complimentary gym memberships, and extensive training opportunities. As a Membercare Assistant, you will not only contribute to maintaining high standards of cleanliness but also be part of a supportive culture that values your growth and recognises your contributions.
