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For Companies At a Glance
- Tasks: Serve delicious drinks and snacks while creating a welcoming atmosphere for guests.
- Company: Join Bannatyne, a vibrant hospitality team dedicated to excellent customer service.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on spa treatments and meals.
- Why this job: Be part of a dynamic team and make customers smile every day!
- Qualifications: Friendly personality, strong communication skills, and a passion for customer service.
- Other info: Opportunities for career growth and personal development in a fun environment.
Overview
Do you have a passion for hospitality and a talent for creating delightful customer experiences? Are you energetic, friendly, and ready to be part of a dynamic team? Bannatyne is looking for a Cafe Bar Assistant to join us in delivering excellent service in our cafe bar area!
Perks
- B-Fed – complimentary lunch or breakfast
- Flexible schedule
- 28 days annual leave increases with tenure
- Free gym membership
- Complimentary gym membership for another person (after 2 years service)
- Discounted Spa Treatments – 30%
- Discounted Spa Goods – 20% ELEMIS Products
- Discounted Meals and Beverages – 50% cafe/bar
- Career & Personal Development training
- Mental Health, Well-Being and EAP Services
- Length of Service Awards
- Staff Awards and Bonuses
- Discounted entertainment and shopping
A typical day in the life of a Cafe Bar Assistant
- Greet and serve members and guests with a friendly and positive attitude
- Prepare and serve a variety of beverages and light snacks efficiently
- Maintain cleanliness and hygiene standards in the cafe bar area
- Handle cash and card transactions accurately and efficiently
- Assist in inventory management and stock replenishment
- Ensure all health and safety regulations are adhered to
- Provide information about the club\’s services and facilities as needed
- Work collaboratively with the team to create a welcoming atmosphere
What we are looking for
- A friendly, outgoing personality with a genuine passion for providing excellent customer service
- Strong interpersonal and communications skills and a customer focused attitude
- Ability to work well under pressure and multi-task in a fast paced environment
- A genuine passion for health, wellness and customer service
- The ability to establish rapport, build trust and demonstrate credibility
- Strong attention to detail and commitment to maintaining high standards
- A team player with a proactive attitude
- Ability to work flexible hours, including weekends and holidays
Desirable qualifications
- It would be desirable if you had a L2 certificate in food safety and hygiene
- Previous experience in a hospitality or customer service role would be an advantage
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Cafe Bar Assistant - Leeds employer: Bannatyne Group
Contact Detail:
Bannatyne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Bar Assistant - Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bannatyne. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating delightful experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, who doesn’t love a smooth application process?
We think you need these skills to ace Cafe Bar Assistant - Leeds
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for hospitality right from the start! In your application, share why you love creating delightful customer experiences and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in hospitality or customer service that showcase your ability to work under pressure and maintain high standards.
Be Friendly and Approachable: We’re looking for a friendly personality, so let that shine through in your writing! Use a warm tone and express your eagerness to contribute to a welcoming atmosphere at our cafe bar.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with our dynamic team.
How to prepare for a job interview at Bannatyne Group
✨Know the Company
Before your interview, take some time to research Bannatyne. Understand their values, mission, and what makes their cafe bar unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for customer service and hospitality. Share specific examples from your past experiences where you created delightful customer experiences. This will demonstrate your genuine passion for the role.
✨Prepare for Common Questions
Think about common interview questions related to teamwork, handling pressure, and customer service scenarios. Prepare your responses using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of maintaining high standards in a hospitality environment.
