At a Glance
- Tasks: Be the friendly face of wellness, managing guest inquiries and spa bookings.
- Company: Join a leading health and wellness brand in Banbury.
- Benefits: Enjoy complimentary meals, gym membership, and career growth opportunities.
- Why this job: Perfect for those passionate about customer service and the wellness industry.
- Qualifications: Strong interpersonal skills and a love for wellness.
- Other info: Dynamic environment with a focus on guest experience.
The predicted salary is between 24000 - 36000 Β£ per year.
A leader in health and wellness is seeking a Front of House Assistant to be the first point of contact for guests in Banbury. This role requires strong interpersonal skills, a passion for wellness, and the ability to provide exceptional customer service.
The successful candidate will manage guest inquiries, handle spa bookings, and ensure a welcoming reception area.
Benefits include complimentary meals, gym membership, and career development opportunities, making this an ideal position for someone passionate about customer service and the wellness industry.
Wellness Front Desk & Guest Experience Associate in Banbury employer: Bannatyne Group
Contact Detail:
Bannatyne Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Wellness Front Desk & Guest Experience Associate in Banbury
β¨Tip Number 1
Make sure to showcase your passion for wellness during interviews. Share personal experiences or stories that highlight your commitment to health and wellness, as this will resonate with the hiring team.
β¨Tip Number 2
Practice your interpersonal skills by engaging in mock interviews with friends or family. This will help you feel more confident when discussing how you can create a welcoming environment for guests.
β¨Tip Number 3
When you get the chance, ask insightful questions about the company culture and guest experience strategies. This shows you're genuinely interested and helps you stand out from other candidates.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Wellness Front Desk & Guest Experience Associate in Banbury
Some tips for your application π«‘
Show Your Passion for Wellness: When writing your application, let us see your enthusiasm for health and wellness shine through. Share any personal experiences or interests that connect you to the wellness industry, as this will resonate with us and show you're a great fit for the role.
Highlight Your Interpersonal Skills: Since this role is all about guest experience, make sure to emphasise your strong interpersonal skills in your application. Use specific examples of how you've provided exceptional customer service in the past to demonstrate your ability to create a welcoming atmosphere.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the ideal candidate for the Front of House Assistant position.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Bannatyne Group
β¨Know Your Wellness Stuff
Make sure you brush up on your knowledge of health and wellness trends. Being able to discuss popular wellness practices or products can show your passion for the industry and help you connect with the interviewers.
β¨Show Off Your Interpersonal Skills
Since this role is all about guest experience, practice your communication skills. Think of examples where you've provided exceptional customer service in the past, and be ready to share those stories during the interview.
β¨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does excellent customer service mean to you?'. Prepare thoughtful responses that highlight your problem-solving abilities and commitment to guest satisfaction.
β¨Create a Welcoming Presence
During the interview, embody the welcoming atmosphere they want to create. Smile, maintain eye contact, and engage with your interviewers as if they were guests. This will demonstrate your ability to make others feel comfortable and valued.