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- Tasks: Lead a dynamic team of Account Managers and drive client relationships.
- Company: Join Banking Circle, a fast-growing FinTech with a global impact on payments.
- Benefits: Enjoy a vibrant workplace culture and opportunities for professional growth.
- Why this job: Make a real impact in a pioneering company while developing your leadership skills.
- Qualifications: 7+ years in Account Management, preferably in FinTech or banking.
- Other info: Work in an international environment with over 50 nationalities.
The predicted salary is between 84000 - 154000 ÂŁ per year.
Join to apply for the Head of Account Management role at Banking Circle
Join to apply for the Head of Account Management role at Banking Circle
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Are you an experienced leader with a solid track record within account management, and do you excel in coaching, developing and scaling an exceptional team of Account Mangers? Then we might have the position you are looking for.
Banking Circle is a fastmoving FinTech and bank. We are payment pioneers, with up to 2 million payments going through our platform every day. We work closely with central banks and clients worldwide to constantly innovate in order to build a global payment infrastructure and enhance the client experience. Banking Circle was founded about 10 years ago, and today we are a fully licensed bank with 700 colleagues in 8 countries. We are still growing rapidly, and we invite you to join us and experience a fun and international workplace, where people prefer to come to the office rather than work from home.
Your team welcomes you with open arms
We are looking to hire an experienced Head of Account Management to join our commercial team in London, reporting to our Head of Sales UK & EMEA. In this role you will take on a team of 13 professionals in a dynamic environment, where you will be empowered to make an impact every day.
This role you will be the one to manage and drive the commercial relationships with our European clients and drive revenue growth from our existing client portfolio. You will be a key player in maintaining strong client relationships by understanding and servicing our clients’ needs after initial onboarding, ensuring the client starts to ramp up to their potential, while also being a trusted leader and advisor for the whole team, ensuring everyone gets the support needed to reach their full potential.
Exciting work is waiting for you
- Work as an integrated part of the wider sales team to identify new target markets, share market intel and best practices
- Manage & cultivate relationships understanding client’s needs, strategy and how we can support their growth
- Continuously identify new opportunities to drive additional revenue and act as a subject matter expert to clients
- Maintain strong client relationships by understanding and servicing their needs after initial onboarding, ensuring clients ramp up to their potential
- Define an action plan for additional efforts to realize the potential and drive of the account management team
- Work closely with internal stakeholders to ensure smooth running of client setup and product offerings
- Develop ideas for new strategic sales targets, and ensure overall goals and strategies are created carried out in the team
- Manage, coach, and develop team members
Things we’ll look for on your resume
Ideally, we expect you to have 7+ years of experience in Account Management with a proven track record working with FinTechs, Payment businesses and banks across Europe, which has given you an in-depth understanding of the payment’s industry. Furthermore, we expect you to be a solid people manager with a track record of building top-performing teams.
You can build effective relationships and achieve influence at the various levels in an organisation, both internally and externally, and you can introduce change through collaboration. You have strong leadership skills, and you are naturally driven by supporting and setting your team up for success. Also, you have an ongoing interest in the development of the industry.
As a person, you are a strong team player, who demonstrates a proactive and positive attitude. You are commercially driven, with a goal-oriented attitude, and you thrive in a fast-paced global environment, where result- and detail-orientation is key to succeed. You are a problem solver with good intellectual and analytical rigor, and you can maintain a great mood and uplift your team even on busy days.
Banking Circle is an international company. Our internal workforce consists of over 50 nationalities, and our clients and partners are located all over the globe. Therefore, our company language is English.
Go ahead and take the first step
We look forward to hearing from you. We review applications and interview candidates continuously. Please note that we don’t accept or consider CVs received through email or direct messages.
If you have questions, please reach out to Katja Linnea Serritzlew, Global Recruitment Lead on No recruitment agencies, please.
We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sexual orientation, national origin or any other characteristic protected under federal, state or local laws, regulations and ordinances. To learn more about Banking Circle, visit is at
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Industries
Financial Services and Banking
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Head of Account Management employer: Banking Circle
Contact Detail:
Banking Circle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Account Management
✨Tip Number 1
Familiarise yourself with the FinTech landscape, especially in payments. Understanding the latest trends and challenges in this sector will not only help you during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Network with professionals in the account management field, particularly those who work in FinTech or banking. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at Banking Circle.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed teams in the past. Be ready to share specific examples of how you've coached team members to achieve their goals, as this is a key aspect of the role.
✨Tip Number 4
Research Banking Circle's client base and understand their needs. Being able to articulate how you can enhance client relationships and drive revenue growth will set you apart from other candidates.
We think you need these skills to ace Head of Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 7+ years of experience in Account Management, particularly within FinTechs and payment businesses. Use specific examples that demonstrate your leadership skills and ability to build top-performing teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with Banking Circle's mission and values, and mention your experience in managing client relationships and driving revenue growth.
Showcase Your Leadership Style: Emphasise your coaching and development skills in your application. Provide examples of how you've successfully led teams in the past, focusing on your ability to uplift and support team members in a fast-paced environment.
Highlight Industry Knowledge: Demonstrate your understanding of the payments industry in your application. Mention any relevant trends or challenges you’ve navigated, and how you can leverage this knowledge to benefit Banking Circle and its clients.
How to prepare for a job interview at Banking Circle
✨Showcase Your Leadership Skills
As a Head of Account Management, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully coached and scaled teams in the past, highlighting specific achievements and the impact on team performance.
✨Understand the FinTech Landscape
Familiarise yourself with the current trends and challenges in the FinTech and payments industry. Be ready to discuss how these factors influence client relationships and revenue growth, showcasing your in-depth understanding of the sector.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare scenarios where you've identified new opportunities or resolved client issues, detailing your thought process and the outcomes of your actions.
✨Emphasise Relationship Management
Since maintaining strong client relationships is crucial, be prepared to discuss your approach to understanding client needs and how you've successfully managed accounts in the past. Highlight any strategies you've implemented to enhance client satisfaction and retention.
