Mortgage Business Development Manager in Plymouth

Job Role

Drive the growth of the Bank’s retail business by sourcing and promoting retail products—primarily Buy-to-Let (BTL) mortgages—while ensuring a seamless end-to-end customer experience. Identify and pursue new business opportunities through networking and enhancing awareness of the Bank’s offerings.

Key Responsibilities

• Deliver excellent service to brokers/customers to encourage business placement with the bank.
• Proactively generate new business in the target market.
• Achieve individual and Bank sales targets in collaboration with the Head of Intermediary Relations.
• Build and maintain strong relationships with brokers, clearly communicating product features and lending criteria.
• Attend business meetings and events to promote brand visibility and identify sales opportunities.
• Network with brokers, networks, and stakeholders to expand business reach.
• Act as key account manager for selected brokers/networks.
• Ensure compliance with Bank policies and regulatory guidelines.
• Manage the sales pipeline effectively with timely follow-ups.
• Handle administration, reporting, and communication efficiently.
• Set and manage broker/customer expectations to encourage repeat business.
• Support brokers in case submission and ensure quality applications.
• Onboard new brokers and networks to increase market share.
• Perform additional tasks as assigned by line managers.