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For Companies At a Glance
- Tasks: Assist clients with banking needs and build strong relationships.
- Company: Join a leading bank in Manchester with a focus on customer care.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Why this job: Make a difference by helping clients achieve their financial goals.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Personal Banker position based at Manchester - To assist the branch in meeting its sales objectives by delivering excellent customer care to existing clients and by the acquisition and retention of new clients by developing and strengthening new clients’ relationships.
Responsibilities:
- Identifies and pursues sales opportunities through client referrals, Bank's internal networks, corporate relationships, and personal network.
- Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the Bank as the preferred provider of banking services.
- Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client’s behalf.
- To support the branch’s business development initiatives by promoting and attending business development and sales events.
Personal Banker in Manchester employer: Bank
Contact Detail:
Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the banking industry. Attend local events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with someone from the bank, whether it’s at an event or during an informal meet-up, make sure to highlight your experience in delivering top-notch customer care. Share specific examples of how you've gone above and beyond for clients.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to branches or departments you’re interested in. Express your enthusiasm for the Personal Banker role and ask if they’re looking for new talent. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Utilise our website! We’ve got loads of resources to help you prepare for interviews and understand what banks are looking for in a Personal Banker. Check out our tips and guides to ensure you’re ready to impress when the opportunity arises!
We think you need these skills to ace Personal Banker in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Personal Banker role. Highlight your customer service experience and any sales achievements that show you can meet those branch objectives. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about banking and how you can help strengthen client relationships. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Communication Skills: As a Personal Banker, communication is key. In your application, demonstrate your ability to handle customer queries and complaints effectively. Use clear and concise language to show us you can deliver superior customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Bank
✨Know Your Stuff
Before the interview, make sure you understand the role of a Personal Banker inside out. Familiarise yourself with the bank's services, recent news, and any specific sales objectives they have. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer care, be ready to share examples from your past experiences where you've gone above and beyond for clients. Think of specific situations where you resolved issues or built strong relationships, as these stories will highlight your suitability for the role.
✨Prepare for Sales Scenarios
Expect to discuss how you would identify and pursue sales opportunities. Prepare some strategies or ideas on how you could leverage client referrals and your personal network to drive sales. This shows that you’re proactive and have a clear plan for contributing to the branch’s success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the branch's goals, team dynamics, or upcoming business development initiatives. This not only demonstrates your interest but also gives you a chance to assess if the bank is the right fit for you.
