Deputy Manager Human Resources in London

Key Responsibilities

• HR Operations & Employee Life Cycle Management
  • Oversee the maintenance and accuracy of employee personnel files, ensuring all mandatory documents are complete and compliant.
  • Review and approve updates to employee records, contracts, letters, and HR documentation.
  • Ensure timely and accurate processing of onboarding, probation, confirmations, and offboarding activities.
  • Supervise junior team members to ensure smooth HR administrative operations.
• HR Systems & Data Management
  • Oversee administration of HRIS systems, ensuring data accuracy, process automation, and timely updates.
  • Develop HRIS-based reports, dashboards, and metrics for internal stakeholders and leadership.
  • Implement improvements to HR systems to enhance efficiency and reporting quality.
• Recruitment & Talent Acquisition
  • Lead end-to-end recruitment for open roles, including sourcing, screening, shortlisting, and coordinating interviews.
  • Guide hiring managers on recruitment processes and best practices.
  • Review and approve offer letters, contracts, and recruitment-related documentation.
  • Ensure recruitment database accuracy and oversee compliance with internal and regulatory hiring policies.
• Induction & Onboarding
  • Oversee the monthly induction programme for all new joiners.
  • Ensure induction materials, sessions, and documentation are accurate, up to date, and delivered effectively.
  • Ensure timely completion of onboarding forms and payroll inputs.
• Employee Relations & Support
  • Act as the first escalation point for employee queries related to HR policies, systems, and processes.
  • Assist the Head of HR in managing employee relations issues and providing guidance to employees and managers.
  • Promote a positive work environment through strong employee engagement practices.
• Vendor & Payroll Coordination
  • Oversee vendor management activities including procurement, contract management, and invoice processing.
  • Ensure accurate preparation and submission of new joiner documentation and other HR inputs for payroll.
• HR Policy, Compliance & Reporting
  • Assist in developing, implementing, and reviewing HR policies and procedures.
  • Ensure HR operations comply with legal, regulatory, and audit requirements.
  • Prepare monthly HR reports for management review.
• Team Support & Leadership
  • Provide guidance, training, and support to junior HR team members.
  • Act as a cover for team members during leave or absence.
  • Lead HR projects and initiatives to improve efficiency, employee experience, and operational processes.

Competencies & Skills Required

• Technical Skills
  • Strong proficiency in MS Word, Excel, PowerPoint, and HRIS platforms.
  • Solid understanding of HR operations, recruitment, and employee life cycle processes.
  • Experience with HR documentation, compliance, and process management.
• Behavioural & Leadership Skills
  • Excellent verbal and written communication skills with the ability to interact professionally at all levels.
  • Strong organisational and time management skills.
  • High level of accuracy and attention to detail.
  • Ability to handle confidential information with discretion.
  • Strong customer service orientation and ability to resolve employee queries effectively.
  • Ability to work independently while supporting team objectives.

Qualifications & Experience

• Bachelor’s degree in Human Resources or related field (Master’s preferred).
• 3–6 years of HR experience, with at least 1–2 years in a supervisory or senior HR role.
• Experience in HR operations, recruitment, and HRIS administration is essential.