Deputy Manager Human Resources in City of London

Key Responsibilities

A. HR Operations & Employee Life Cycle Management

• Oversee the maintenance and accuracy of employee personnel files, ensuring all mandatory documents are complete and compliant.
• Review and approve updates to employee records, contracts, letters, and HR documentation.
• Ensure timely and accurate processing of onboarding, probation, confirmations, and offboarding activities.
• Supervise junior team members to ensure smooth HR administrative operations.

B. HR Systems & Data Management

• Oversee administration of HRIS systems, ensuring data accuracy, process automation, and timely updates.
• Develop HRIS-based reports, dashboards, and metrics for internal stakeholders and leadership.
• Implement improvements to HR systems to enhance efficiency and reporting quality.

C. Recruitment & Talent Acquisition

• Lead end-to-end recruitment for open roles, including sourcing, screening, shortlisting, and coordinating interviews.
• Guide hiring managers on recruitment processes and best practices.
• Review and approve offer letters, contracts, and recruitment-related documentation.
• Ensure recruitment database accuracy and oversee compliance with internal and regulatory hiring policies.

D. Induction & Onboarding

• Oversee the monthly induction programme for all new joiners.
• Ensure induction materials, sessions, and documentation are accurate, up to date, and delivered effectively.
• Ensure timely completion of onboarding forms and payroll inputs.

E. Employee Relations & Support

• Act as the first escalation point for employee queries related to HR policies, systems, and processes.
• Assist the Head of HR in managing employee relations issues and providing guidance to employees and managers.
• Promote a positive work environment through strong employee engagement practices.

F. Vendor & Payroll Coordination

• Oversee vendor management activities including procurement, contract management, and invoice processing.
• Ensure accurate preparation and submission of new joiner documentation and other HR inputs for payroll.

G. HR Policy, Compliance & Reporting

• Assist in developing, implementing, and reviewing HR policies and procedures.
• Ensure HR operations comply with legal, regulatory, and audit requirements.
• Prepare monthly HR reports for management review.

H. Team Support & Leadership

• Provide guidance, training, and support to junior HR team members.
• Act as a cover for team members during leave or absence.
• Lead HR projects and initiatives to improve efficiency, employee experience, and operational processes.

Competencies & Skills Required

A. Technical Skills

• Strong proficiency in MS Word, Excel, PowerPoint, and HRIS platforms.
• Solid understanding of HR operations, recruitment, and employee life cycle processes.
• Experience with HR documentation, compliance, and process management.

B. Behavioural & Leadership Skills

• Excellent verbal and written communication skills with the ability to interact professionally at all levels.
• Strong organisational and time management skills.
• High level of accuracy and attention to detail.
• Ability to handle confidential information with discretion.
• Strong customer service orientation and ability to resolve employee queries effectively.
• Ability to work independently while supporting team objectives.

Qualifications & Experience

• Bachelor’s degree in Human Resources or related field (Master’s preferred).
• 3–6 years of HR experience, with at least 1–2 years in a supervisory or senior HR role.
• Experience in HR operations, recruitment, and HRIS administration is essential.