At a Glance
- Tasks: Manage patient complaints and enhance their experience at Moorfields Eye Hospital.
- Company: Moorfields Eye Hospital NHS Trust, a leading healthcare provider in London.
- Benefits: Flexible hours, opportunity to make a difference, and supportive team environment.
- Other info: Great opportunity for personal growth and making a real impact in healthcare.
- Why this job: Join a mission-driven team and improve patient care while gaining valuable experience.
- Qualifications: Experience in managing complaints and a passion for enhancing patient experiences.
The predicted salary is between 37338 - 44962 £ per year.
Moorfields Eye Hospital NHS Trust seeks an Interim Complaints and Patient Experience Support Manager to join the PALS and complaints team in London.
You will help reduce backlogs, ensure timely responses, and manage PHSO-related queries while supporting the See the Whole Person initiative.
Responsibilities include process improvements, staff training, and performance reporting to drive patient experience improvements during the interim period.
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Patient Experience & Complaints Manager — Flexible Hours employer: Bank Partners
Kingston and Richmond NHS Foundation Trust is an exceptional employer, dedicated to providing high-quality community care while fostering a supportive and collaborative work environment. With flexible working hours and competitive pay, we prioritise the well-being of our staff, ensuring they have the opportunity for professional growth and development within a dynamic healthcare setting. Join us in making a meaningful impact on the health of our local communities in the vibrant boroughs of Kingston and Richmond.
