North Middlesex University Hospital NHS Trust is seeking an enthusiastic Complaints and PALS Officer to join their compassionate team. The role focuses on frontline support, listening to patient experiences, resolving concerns where possible, and signposting the public and external organisations to the right services.
You will administrate and coordinate complaints and feedback, deliver PALS services, and provide timely reports to divisions while ensuring data accuracy and compliance.
PALS & Complaints Officer - Flexible Hours & Patient Experience employer: Bank Partners
Kingston and Richmond NHS Foundation Trust is an exceptional employer, dedicated to providing high-quality community care while fostering a supportive and collaborative work environment. With flexible working hours and competitive pay, we prioritise the well-being of our staff, ensuring they have the opportunity for professional growth and development within a dynamic healthcare setting. Join us in making a meaningful impact on the health of our local communities in the vibrant boroughs of Kingston and Richmond.
